Administrador (a) Salesforce - Remoto

Igualdade & Oportunidade para Todos

Representando 165 nacionalidades em todo o mundo, nos orgulhamos de ser um empregador que oferece igualdade de oportunidades, comprometido em fornecer oportunidades iguais de emprego a todos os candidatos e funcionários, independentemente de raça, religião, sexo, cor, idade, nacionalidade, gravidez, orientação sexual, deficiência física ou informações genéticas, ou qualquer outra classificação protegida, de acordo com as leis federais, estaduais e/ou locais.

RESPONSIBILITIES:

Specific responsibilities include:

Advanced English

Design and architect the CRM solution to leverage the full capabilities of the Salesforce platform.

Stay current with Salesforce seasonal releases; evaluate, recommend, and implement relevant new capabilities or optimizations.

Manage sandbox environments including refresh planning, data seeding, pre/post refresh steps and reconfigurations

Manage release and deployment activities following Salesforce DevOps best practices using Salesforce DX, and Git-based workflows

Manage operational aspects of Saleforce.com with a focus on system configuration and deployments, standardization, data integration, data quality, and technical issue resolution

Participate in formal governance and change/release management processes

Proficient on building and maintaining standard and ad hoc reports and dashboards

Ensure proper security models are in place and maintained for data access

PERSON:

Bachelor's degree from a four-year college or university in Computer Science, Software Engineering, or a related field

5-7+ years of Salesforce.com Administration experience implementing/supporting Sales Cloud on Lightning for a base of at least 300 users

Salesforce Certified Administrator, Salesforce Certified Advanced Administrator and Salesforce Certified Platform App Builder

Certified Salesforce Data Cloud Consultant & Salesforce Agentforce Specialist highly preferred

Experience leveraging and configuring AppExchange products to develop CRM solutions

Experience with general salesforce setup and configuration such as flows, validation rules, triggers, field updates, page layouts, record types, formula fields, report types etc.

Experience in environment maintenance tasks such as managing admin access, managing sandboxes, handling confidential data, integration configurations

Knowledge of Data Cloud (Data 360) for unified customer data strategy. Hands-on with Einstein Analytics/CRM Analytics

Understanding of Agentforce 360 concepts and readiness for AI-enabled service and automation

Operational experience in non-Salesforce environments

Experience in JIRA and GitHub

Experience with Salesforce Backup & Restore, DocuSign CLM

Experience in DevOps & Data Tools: Salesforce DevOps, Salesforce Inspector, Data Loader, Dataloader io, Change Sets