Atlassian Administrator With Devops Experience

Job Description:

Role: Atlassian Admin with DevOps Experience

Location: LATAM (Remote)

Mode: Contract

Core Responsibilities

- Administer and troubleshoot Atlassian Cloud tools primarily Jira and Confluence including project creation custom field management automation and global administration - Manage Jenkins CICD platform including server administration on AWS pipeline support and troubleshooting - Support additional tools such as Postman SonarQube TestRail and GitHub including GitHub Actions and basic scripting - Provide customer service via Jira ticketing and Slack channels responding to user queries and supporting multiple teams - Assist with troubleshooting AWS infrastructure servers autoscaling groups load balancers security groups

Required Skills Experience

- Strong knowledge of Atlassian Cloud administration Jira Confluence - Atlassian professional certification is a plus but not required - Experience with Jenkins administration and CICD concepts - Familiarity with AWS administration and troubleshooting - Proficiency with Git and GitHub including GitHub Actions - Scripting skills in Python or Nodejs with willingness to learn new scripting languages as needed - Ability to manage and troubleshoot automations in Jira visual builder and Script runner scripting - Strong customer service and communication skills for Realtime support - Comfortable with global administrator responsibilities and the associated risks - Work Environment Logistics - Preferred working hours 95 Eastern Time but flexible on location US nearshore or Pacific Time acceptable - Willingness to learn and adapt to a fast paced high responsibility environment - Customer service and willingness to interact with multiple teams are essential - Exposure to a variety of DevOps and QA tools is beneficial - Cross coverage and collaboration with other team members expected

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