Descrição da Vaga
Korn Ferry has partnered with our client on their search for
IT Senior Analyst - Development
Purpose of the Position
To ensure the
stability, continuity and controlled evolution of core business systems
within a
global corporate and investment banking environment , operating at the intersection of
mission-critical legacy platforms (Mainframe / COBOL)
and ongoing modernization initiatives.
The role exists to
sustain daily banking operations
by taking full ownership of application support beyond incident resolution, developing a deep understanding of core business processes, and acting as a
bridge between technology teams, business users, infrastructure, vendors and leadership .
In a
highly regulated, high-availability financial environment , this position ensures that systems remain
reliable, compliant and resilient , while progressively enabling modernization initiatives
without compromising operational stability or risk posture .
Concretely, the role will:
Ensure Operational Stability of Core Banking Systems
– Safeguard the stability, availability and reliability of mission-critical banking applications by strengthening support capabilities, reducing operational risk and enabling fast, effective response to high-severity incidents.
Sustain Legacy Platforms While Enabling Modernization
– Operate in a hybrid environment, sustaining
Mainframe / COBOL platforms
while supporting controlled modernization initiatives using
C#, .NET, SQL and related technologies , ensuring evolution without disrupting business continuity.
Strengthen Incident Resolution and Technical Ownership
– Move the organization beyond reactive support by establishing strong technical ownership, structured root-cause analysis and long-term solutions, reducing recurring incidents and increasing operational maturity.
Improve Business, User and Vendor Interaction
– Act as a technical bridge between business areas, infrastructure teams and third-party vendors, translating requirements into technical actions and ensuring effective vendor governance.
The Candidate
Main Challenges and Assignments
Navigate a
hybrid legacy and modernization environment , supporting
Mainframe / COBOL systems
while contributing to modernization initiatives using
.NET, C#, SQL and related technologies .
Operate in an
incident-driven environment , requiring fast triage, structured root-cause investigation and effective prioritization under constant demand.
Develop a
deep understanding of critical business processes , spanning multiple core systems and vendor-based packaged solutions.
Balance
operational continuity with improvement initiatives , identifying optimization opportunities and supporting modernization despite workload pressure.
Manage constant interaction with
business users, infrastructure teams, N1 support, third-party vendors and cross-functional stakeholders , requiring strong communication and expectation management.
Maintain
documentation discipline
in a low-structured environment, ensuring clarity, traceability and operational transparency.
Operate with
high autonomy and ownership , with limited oversight and no micromanagement, requiring self-direction from day one.
Navigate a complex support ecosystem where
effective collaboration with internal and external teams
is essential to incident resolution and operational continuity.
Experience and Professional Qualifications
Strong hands-on experience in
systems development and troubleshooting
within
Mainframe / COBOL environments .
Solid background in
application support, incident analysis and vendor interaction
in complex, regulated environments.
Proven ability to
lead technical topics and orchestrate stakeholders , guiding analysts and contractors with focus on operational excellence and technical depth rather than people management.
Strategic mindset toward
incident prevention and continuous improvement .
Advanced English proficiency to interact with
global stakeholders and corporate standards .
Bachelor’s degree in
Engineering, Computer Science, Information Systems or related fields .
Experience with
system integrations
(REST APIs, Web Services, Message Queues, Kafka, JSON) is a plus.
Understanding of
infrastructure fundamentals and modern technologies
such as
.NET, C#, SQL, Oracle, Cloud, Docker, Kafka, RPA, MSMQ, MongoDB or Agile/Scrum
is desirable.
Exposure to
banking applications or packaged banking solutions
is a strong differential.
Behavioral Skills
Self-Management & Independence
– Operates with high autonomy in a low-micromanagement environment, demonstrating resilience and consistency in high-pressure, incident-driven contexts.
Investigative Problem-Solving Mindset
– Approaches incidents with analytical rigor, curiosity and persistence, performing deep root-cause analysis and driving durable, well-founded solutions.
Clear & Transparent Communication
– Communicates proactively with leadership and stakeholders, ensuring visibility, trust, timely escalation of risks and alignment across technical and business layers.
End-to-End Ownership & Accountability
– Takes full responsibility for issues from identification through resolution, coordinating internal teams and external partners, ensuring documentation, follow-up and closure.