Atlassian Administrator with DevOps Experience

Job Description:

Role: Atlassian Admin with DevOps Experience Location: LATAM (Remote) Mode: Contract

Core Responsibilities Administer and troubleshoot Atlassian Cloud tools primarily Jira and Confluence including project creation custom field management automation and global administration Manage Jenkins CICD platform including server administration on AWS pipeline support and troubleshooting Support additional tools such as Postman SonarQube TestRail and GitHub including GitHub Actions and basic scripting Provide customer service via Jira ticketing and Slack channels responding to user queries and supporting multiple teams Assist with troubleshooting AWS infrastructure servers autoscaling groups load balancers security groups

Required Skills Experience Strong knowledge of Atlassian Cloud administration Jira Confluence Atlassian professional certification is a plus but not required Experience with Jenkins administration and CICD concepts Familiarity with AWS administration and troubleshooting Proficiency with Git and GitHub including GitHub Actions Scripting skills in Python or Nodejs with willingness to learn new scripting languages as needed Ability to manage and troubleshoot automations in Jira visual builder and Script runner scripting Strong customer service and communication skills for Realtime support Comfortable with global administrator responsibilities and the associated risks Work Environment Logistics Preferred working hours 95 Eastern Time but flexible on location US nearshore or Pacific Time acceptable Willingness to learn and adapt to a fast paced high responsibility environment Customer service and willingness to interact with multiple teams are essential Exposure to a variety of DevOps and QA tools is beneficial Cross coverage and collaboration with other team members expected

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