CS&L CDT Analyst

Objective :

Foster collaborative partnerships with customers by providing tailored services and completing sales efforts aimed at optimizing inventory management within the supply chain. Main Responsibilities: Regularly schedule and conduct customer visits to build enduring relationships; Continuously optimize and refine Logistics KPIs, including On-Time Delivery, Case Fill Rate, and Order Profile; Work closely with customers to make sure that products and services fulfill their needs and requirements; Participation in projects that foster mutual growth and the continuous advancement of both the client and the industry; Engage actively and maintain a direct line of communication with the Colgate commercial team; Collaborative planning ensuring customer replenishment is finely tuned to minimize stock shortages and surpluses ( Inventory Quality: On Shelf Availability, obsolete and over stock ); Negotiate with customers in cases of late delivery, maintaining the best company/customer relationship; Dispute of logistical fines. Digital and Analytical Skills SAP HANA / APO + BI Excel Snowflake , RPA , DOMO Google Tools Data Analytics Relationship: Internal: E2E, HR, Marketing, Customer Development, Finance, Division CS&L External: Customer logistics and commercial teams Requirements: Complete Graduated Bachelor's Degree (Engineering, Business Administration, etc) Solid experience in Customer Service At least intermediate level of English