Human Resources Manager

Key Job outcomes: · To manage and support hire to retire employee lifecycle · On boarding and Induction

Experience working in the BPO industry · Employee Engagement & Employee Retention Practices · Understanding of C&B / Payroll · Time and Attendance management

Brazilian Federal and State laws · Strong exposure and expertise to guide clearly on employee state and federal laws · Experience of dealing with Sintratel · Experience with some contact center. · Experience in finding resources for hiring. · Effective HR Analytic and Reporting · Fluent in English language .

Grievances Handling Statutory Compliance · Adhoc requirements · Help resolve people issues and align human resources strategies and solutions to produce business results in line with org guidelines, state and federal laws · Work with HR Operations and Shared Services teams to assist teams on HR process & policies · Provide credible HR guidance and influence at all levels, including employees and project Managers · Exceptional communication, group presentation and relationship development skills · Work effectively with a wide array of personality types and all job levels · Demonstrate exemplary ethics and integrity, including ability to handle and maintain the integrity of confidential information · Exercise discretion and independent judgment with respect to significant matters

Desired Candidate Profile Education

- Graduation: Any graduation/post-graduation Specialization:

Human Resources · Exposure and strong understanding of federal and state laws

Experience · 9-12 years experience in Human Resources · Experience with recruiting, payroll, Excel & PowerPoint · Good communication skills in English and Portuguese

Mature though process · An ability to multitask and focus on effective outcomes · Collaborative & ability to work with multiple stakeholders · Self driven