Site Reliability Engineer

Summary We at Softensity are looking for a Site Reliability Engineer (SRE) – This is a dynamic and hands-on role within a

global, collaborative SRE environment . The SRE Technical Member will contribute to building resilient systems, automating operations, and ensuring the platform meets high standards for performance, reliability, and security. You will be working closely with Central SRE, DevOps, InfoSec, and Agile development teams to maintain platform stability, scalability, and performance.

Project Context The

Platform

is a distributed, cloud-based system serving hundreds of geographically dispersed clients. It operates on

Microsoft Azure

using a

microservices architecture , combining open-source, licensed, and internally developed tools for provisioning, deployment, monitoring, and logging. SREs own the

entire production stack

— from application functionality to infrastructure resilience — ensuring availability, reliability, and scalability in a

24/7 operational environment . This role requires problem-solving through

data, collaboration, and technical expertise , maintaining a balance between engineering innovation and practical delivery.

Key Responsibilities Collaborate with Central SRE, DevOps, and InfoSec teams on new projects, platform builds, and deployments. Contribute to the

design, implementation, and operation

of large-scale, Azure-based platforms. Apply

industry best practices

in monitoring, alerting, reporting, and cloud architecture. Participate in

infrastructure, application, and security planning , focusing on scalability, redundancy, and data preservation. Support

high-availability topologies

with development teams. Produce

documentation and weekly operational status reports , detailing project progress and key metrics. Provide

engineering and support

for technical infrastructure, cloud, databases, and application performance. Manage

incident response, change management, and user permissions

following SRE best practices (Google SRE model). Maintain close collaboration between Application, Central SRE, DevOps, InfoSec, and business units. Assist in configuring and onboarding new applications into the Azure DevOps (ADO) platform.

Core Technical Skills Operational Skills Strong understanding of

SRE fundamentals : monitoring, alerting, reporting, performance, availability, and incident response. Hands-on experience with

CI/CD tools

(Git, Azure Pipelines, Ansible, etc.). Infrastructure as Code (IaC)

design, scripting, and setup. Deep knowledge of

Azure Web Services

— installation, configuration, and management. Experience administering

Microsoft applications

(.NET, C#, Angular) with focus on automation, optimization, and security. Proficiency in

Cosmos DB

and

MS SQL

operational tasks. Excellent

troubleshooting, root-cause analysis , and

problem-solving

skills. Experience with

disaster recovery, scalability testing,

and

capacity planning . Automation Skills Expertise with

cloud deployment and automation tools

(Git, Azure DevOps, Ansible, etc.). Ability to

automate routine deployment, monitoring, and administrative tasks . Write and maintain

documentation

and

custom tools

for monitoring and performance optimization. Scripting & Development Proficiency in

Shell scripting

and

API troubleshooting

for production support. Experience designing, authoring, and maintaining

.NET / C#

code. Capability to deliver

hotfixes

and operational patches (.NET & Angular). Working knowledge of

automation scripting languages

for operational tools development.

Qualifications Bachelor’s degree

in a technical discipline (Computer Science, Engineering, or related field). 5+ years of industry experience

in SRE, DevOps, or related technical operations roles. Proven experience in

cloud infrastructure ,

automation , and

application reliability engineering

within large-scale, enterprise environments.

Why Join Us? We are passionate about top quality talent and giving our team members the tools they need for them to keep on growing and learning. The sky is truly the limit and we want you to feel challenged and motivated in every single project that you're a part of all while working with cutting edge technologies and amazing clients.

What to expect? Coursera credentials Remote work Learning opportunities

Softensity is an equal-opportunity employer. All qualified applicants are considered without regard to gender, identity, or personal background.