AI & Innovation Experience Designer

AI & Innovation Experience Designer About the Role We are seeking an AI & Innovation Experience Designer to help define the next generation of intelligent commerce experiences. This role will focus on conceptualizing and designing new AI-powered capabilities and hyper-personalized shopping journeys for a large-scale digital marketplace platform.

You will own the AI Tools and Hyper-Personalization workstreams, exploring how generative AI, advanced data models, and intelligent systems can transform how customers discover products, interact with sellers, and navigate digital retail environments.

This role requires a designer who is comfortable operating in ambiguity and enjoys shaping 0-to-1 product concepts. You will translate emerging technologies into compelling user experiences through prototypes, concept designs, and future-state product visions.

What You’ll Do Conceptualize new AI-powered commerce experiences across search, discovery, and personalized shopping journeys. Design innovative features powered by generative AI and machine learning, such as contextual search, personalized product detail pages, AI-generated retail media, and intelligent seller tools. Explore how data and personalization models can create dynamic, hyper-personalized user experiences throughout the shopping lifecycle. Develop concept prototypes and design explorations that communicate future product possibilities and inspire product leadership. Collaborate with product managers, engineers, and data teams to translate AI capabilities into meaningful user experiences. Present forward-looking concepts and design narratives to stakeholders, helping shape the long-term product vision. Operate within a fast-paced consulting environment with short delivery cycles and evolving requirements.

Required Qualifications 5+ years of experience in product design or UX design, with exposure to emerging technologies or innovation-focused work Experience designing AI-powered or data-driven product experiences Strong conceptual thinking and ability to design future-state product concepts Ability to communicate complex ideas through prototypes, visual concepts, and design storytelling Understanding of personalization systems, recommendation engines, or conversational AI patterns Comfort working in ambiguous, early-stage product environments Fluency in Portuguese (required working language) Ability to work effectively in fast-paced consulting environments

Preferred Qualifications Experience designing GenAI-powered features, including conversational interfaces, AI search, content generation, or recommendation systems Familiarity with retail media platforms, seller tools, or marketplace ecosystems Experience designing for conversational commerce platforms such as messaging-based shopping experiences Exposure to or interest in the Brazilian or Latin American technology ecosystem

This role is ideal for a designer who enjoys exploring the intersection of AI, commerce, and product innovation. If you’re excited about shaping intelligent, personalized digital experiences and pushing the boundaries of what modern e-commerce can become, we’d love to connect.