Senior Cloud SRE

Cloud Infrastructure SRE / Tier 4 Engineer

As a

Cloud Infrastructure SRE / Tier 4 Engineer

, you will join a specialized engineering task force dedicated to

preventing and resolving the most critical and strategic customer issues

encountered in the field. Our global team of experienced engineers has a deep understanding of the lower layers of private cloud infrastructure. Together, we work on practical solutions, continuously learning and adapting. We collaborate closely, share knowledge, and tackle challenges head-on. If you're an engineer eager to understand the

core of cloud technologies

and looking for a team that values

hands-on expertise

, you'll fit right in with us.

What you will learn and contribute to Maintain and enhance Red Hat private cloud:

You’ll work extensively with

Nokia Container Services (NCS)

and

CloudBand Infrastructure Software (CBIS)

, private cloud solutions based on

Kubernetes

and

OpenStack

. Deep Dive Troubleshooting:

Starting from high-level Kubernetes error messages, you’ll navigate through multiple layers until pinpointing issues—even down to kernel-level bugs. Automate and Develop:

Spend 30–50% of your time developing automation to prevent recurring issues. Solve it once, automate for the future. Use your

Python

skills to create health checks and improve reliability. Continuous Learning:

In our rapidly evolving tech landscape, ongoing learning is a cornerstone. Collaborate with Developers and Engineers:

Work closely with developers and product engineers to bridge infrastructure and software, ensuring seamless product delivery. Mode of Operation:

This role requires participation in a

follow-the-sun

scheme with 12-hour shifts (within regulatory limits) or participation in

on-call rotations

to ensure business continuity during emergencies.

Your skills and experience Linux Expertise:

Strong familiarity with Linux distributions; we primarily use

Red Hat

and

CentOS

. Networking Foundations:

Solid understanding of networking fundamentals (VLANs, IP routing). Experience with

Calico

,

Multus

, and

Open vSwitch

is a plus. Problem-Solving Mindset:

Excellent troubleshooting skills and analytical thinking to address complex challenges. Scripting and Automation:

Proficiency in

Bash

and

Python

, or willingness to learn, plus familiarity with

Ansible

. Containerization & Virtualization:

Knowledge of

Podman

,

Kubernetes

,

Helm

, and/or

OpenStack

; experience with

KVM/QEMU

is advantageous. Storage Systems:

Experience with

Ceph

and

Rook

is highly valued. Database Expertise:

Understanding of relational databases (

MySQL

,

MariaDB

) and experience with

etcd

. Monitoring and Logging:

Familiarity with tools like

ELK (Elasticsearch, Logstash, Kibana)

,

Prometheus

, and

Grafana

. Advanced written and spoken English.

It would be nice if you also had Proactive thinking and ownership mindset. Strong focus on quality and reliability. Passion for delivering training or knowledge-sharing sessions to operations teams.

Igualdade & Oportunidade para Todos Representando 165 nacionalidades em todo o mundo, nos orgulhamos de ser um empregador que oferece igualdade de oportunidades, comprometido em fornecer oportunidades iguais de emprego a todos os candidatos e funcionários, independentemente de raça, religião, sexo, cor, idade, nacionalidade, gravidez, orientação sexual, deficiência física ou informações genéticas, ou qualquer outra classificação protegida, de acordo com as leis federais, estaduais e/ou locais.