Client Solutions Architect/Implementation and Onboarding Lead

Job Title:

Solutions Architect Role Type:

Full-Time Contract Hours Per Week:

40 Working Hours:

US Eastern Time Zone

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English Resume Only

About The Methodical Group The Methodical Group (TMG) is a global provider of IT services, consulting, and specialized staffing solutions, operating with a systematic and quality-driven approach for over 25 years. Headquartered in St. Petersburg, Florida, TMG supports organizations worldwide by delivering high-caliber technical talent and consulting expertise across industries such as technology, healthcare, logistics, and business services. Through our proprietary frameworks and rigorous recruiting methodology, we help clients scale their teams efficiently while ensuring strong alignment between business needs and technical capabilities.

Position Overview Our client, a fast-growing technology company specializing in freight audit and business analytics solutions, is seeking a

Solutions Architect

to lead the technical delivery and implementation of their platform for new and existing customers. This role sits within the

Operations organization

and focuses primarily on

client implementation and solution delivery rather than software development . The Solutions Architect will serve as the primary technical lead for customer implementations, translating business requirements into platform configuration, coordinating delivery activities, and ensuring successful deployments.

Key Responsibilities & Qualifications Lead

end-to-end customer implementations , including discovery, requirements gathering, configuration, deployment, and post-go-live support, ensuring successful delivery of the platform. Act as the

primary technical point of contact for customers , managing technical discussions, delivery expectations, escalations, and implementation risks. Translate

business and operational requirements into implementation plans, platform configurations, and technical documentation . Collaborate with internal teams to evaluate

system integrations, operational requirements, and overall solution design

for successful implementation. Manage

multiple implementation projects simultaneously , coordinating internal teams and ensuring project milestones and timelines are met. Utilize

SQL and system knowledge

to troubleshoot issues, validate data, and support operational analysis during and after implementations. Maintain clear documentation and delivery tracking using tools such as

Jira, Confluence, Smartsheet, or similar project management and ticketing systems . Communicate effectively with technical and non-technical stakeholders while working collaboratively across departments involved in the implementation lifecycle.

Minimum Qualifications Bachelor’s Degree in

Computer Science, Information Technology, Management Information Systems, Business, or a related field . 4+ years of relevant experience

in solutions architecture, implementation consulting, technical delivery, or similar client-facing technical roles. Experience with

software release processes and SDLC . Familiarity with

freight rate, freight audit, or logistics technology platforms

is highly desirable. Experience working with the

Atlassian Suite (Jira, Confluence)

is preferred.