Contact Centre Manager: Lead, Innovate & Elevate Service

A global financial services firm in Docklands, VIC, is seeking an experienced Contact Centre Manager to lead high-performing teams and shape customer service operations. The role involves driving engagement, implementing service excellence initiatives, and managing compliance while fostering a culture of innovation. Ideal candidates have 5+ years in operational management and excellent communication skills. Join a collaborative team that values career development and offers flexible working arrangements. #J-18808-Ljbffr