APAC CX Strategy & Design Leader — Customer Transformation

A leading healthcare organization is seeking a Head of Customer Experience Strategy and Design in Melbourne. This role is pivotal in defining the customer experience strategy and leading the APAC customer journey transformation. Candidates should have over 10 years of senior management experience in customer experience, preferably in Australian healthcare. The position focuses on elevating customer experience across multiple channels and ensuring alignment with commercial goals. Competitive health benefits and career development initiatives are included. #J-18808-Ljbffr