Head Of Operations

About the Company A client of Future Fluent is a fast-growing organisation that helps companies in fuel, gas, and farming track their equipment and supplies in real time.

They use smart devices and data to make work faster, safer, and more accurate.

The company is growing quickly and expanding its sales, customer support, and technical teams.

They now need a Head of Operations to help build strong systems and keep everything running smoothly as they scale.

About the Role As the Head of Operations, you will run the daily operations of the business and help create systems that can scale.

Operations Leadership

Lead the fulfilment, logistics, support, and customer success teams.

Supply Chain

Manage shipping, inventory, suppliers, and global logistics.

Customer Operations

Make sure customers are onboarded, supported, and happy.

Systems & Processes

Build simple, clear workflows and choose tools like CRM / ERP platforms.

Quality & Compliance

Oversee quality checks, returns, and safety requirements.

Finance Support

Work with the CEO / CFO on budgets, costs, and planning.

About You You are someone who enjoys fixing problems, building processes, and helping teams work better.

You like working in fast-moving environments and can switch between strategy and hands‑on tasks.

You have:

Experience leading operations in a growing company (either SaaS or Hardware based)

Strong supply chain and process‑building skills

Good communication and leadership abilities

You are:

Action-focused

A builder and problem‑solver

Clear and collaborative

Comfortable leading and doing the work

Seniority level Director

Employment type Full-time

Job function Information Technology

Industries IT Services and IT Consulting Energy Technology

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