Head of Customer Success & Support — Growth & Retention

A growing technology firm in Australia is seeking an experienced Customer Success and Support leader to develop strategies driving customer retention and growth. The role involves executing a Customer Success Playbook, leading support operations, and closely collaborating with product teams. The ideal candidate has extensive experience in B2B SaaS, strong analytical skills, and excellent communication capabilities. Enjoy a flexible, hybrid workplace and a supportive work culture that values diversity and individual contributions. #J-18808-Ljbffr