Head Of Risk Transformation

Company Mercer

Description We are seeking a talented individual to join our Change and Transformation team at Mercer. This role can be based in Sydney or Melbourne and is a hybrid role requiring at least three days a week in the office.

Head of Risk Transformation Reporting to the Change & Transformation Leader, the Risk Transformation Lead is a senior leadership role responsible for delivering the Mercer Supers Risk Transformation agenda, including PMO change enablement, entity orchestration, and assurance. This role is instrumental in meeting regulatory commitments and enabling the organisation to achieve its strategic goals safely and sustainably.

The Head of Risk Transformation drives risk maturity and capability uplift across the organisation, championing a proactive risk culture that is transparent, inclusive, and aligned with organisational values and integrated into day‑to‑day operations.

The Lead will collaborate with initiative leads, programme stakeholders and project managers to develop and execute comprehensive programme plans, milestones, and a standard PMO oversight mechanism. It also includes external assurance and regulator engagement activities, and ensures effective monitoring, planning and timely response.

12-month fixed‑term contract.

Responsibilities

Lead the Program Management Office (PMO / Hub) for the Programme, defining its structure, processes and governance framework.

Develop and implement programme governance standards, policies and procedures to ensure consistent and effective programme management practices.

Collaborate with programme stakeholders to develop comprehensive programme plans, including timelines, milestones and deliverables; establish mechanisms for tracking and controlling programme progress, risks and issues.

Provide guidance and leadership to the Programme Assurance Lead and Regulatory PM in responding to assurance activities, facilitating alignment on review scope, findings and responses.

Lead the execution of the assurance strategy for the remediation programme, providing strategic direction and oversight to the assurance team.

Influence and collaborate with multiple stakeholders across lines of defence (Line 1, Line 2, Line 3) to foster risk awareness and shared ownership of risk management outcomes.

Lead behavioural change strategies to close gaps between current risk practices and desired future state, focusing on clarity, connection and embedding brilliance within the organisation.

Qualifications

Minimum of 10 years of experience in programme management, preferably within financial services.

Experience in Regulatory Remediation Action Plans (preferable).

Experience in programme management with a focus on PMO leadership, preferably in a complex and dynamic organisational environment; experience leading large‑scale transformation programmes is highly desirable.

Proven experience establishing and leading PMOs, with a deep understanding of programme management methodologies, tools and best practices.

Deep understanding of enterprise risk management frameworks, compliance and regulatory environments.

Proven track record leading complex change or transformation programmes with strong delivery experience.

Demonstrated ability to lead cross‑functional teams, influence senior stakeholders and cultivate a performance‑driven culture.

Skilled in embedding behavioural and cultural change initiatives that support sustainable risk outcomes.

Own your areas with a mindset of cooperation and support to others, ensuring no stakeholder is left behind.

Benefits

Professional development opportunities, interesting work and supportive leaders.

Vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for clients and communities.

Career opportunities and benefits – rewards to enhance well‑being.

About Mercer Mercer, a business of Marsh McLennan (NYSE : MMC), is a global leader in helping clients realise their investment objectives, shape the future of work and enhance health and retirement outcomes. Marsh McLennan operates in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman, with annual revenue of $24 billion and more than 90 000 colleagues worldwide.

Equal Opportunity Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin colour or any other characteristic protected by applicable law.

Hybrid Work Policy All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office‑based teams will identify at least one anchor day per week on which their full team will be together in person.

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