Band 5 Executive Director, Intake and Investigations Amendment Closing Date and Work Options

Executive Director Intake and Investigations Band 5 Permanent Full‑Time. Anticipated starting salary: $130,190.52 with a 5% increase upon successful completion of probation. The Executive Director leads the development and implementation of intake, investigative and early resolution strategies and plans required to deliver effective, efficient, timely, fair, thorough and impartial investigative and intake services pursuant to the Ombudsperson Act and in alignment with office commitments to diversity, equity, inclusion, accessibility and reconciliation.

Responsibilities

Provide expert advice to the Deputy Ombudsperson Intake and Investigations and the Ombudsperson on matters of effective service delivery, policy development and implementation, jurisdiction, current issues, trends and leading practices.

Exercise considerable responsibility interfacing with provincial government ministries and the broader provincial and local public sector.

Direct reports include the Managers of the complaint‑based Investigation teams and Manager of Intake and Early Resolution.

Lead the execution of intake investigative and early resolution strategies and plans to ensure effective and fair services aligned with the Ombudsperson Act.

Qualifications

10+ years of executive leadership experience in investigative or intake services.

Strong knowledge of the Ombudsperson Act, service delivery policy, and public sector best practices.

Demonstrated ability to interface with provincial ministries and broader public sector partners.

Commitment to diversity, equity, inclusion, accessibility and reconciliation.

Key skills: Business, Maitre, Finance Management, Accounting & Finance, Corporate Risk Management, Domestic.

Benefits Financial assistance may be offered as part of the total compensation package for successful candidate(s) who must relocate to Victoria. Relocation allowances will be in accordance with the information provided.

How to Apply DO NOT submit through the BC Government Hiring Centre website. Applications submitted through the BC Government Hiring Centre will not be considered.

To apply, review the application instructions and requirements listed on the careers section of our website. Indigenous applicants may seek assistance with their application through the Indigenous Applicant Advisory Service available through the BC Public Service.

Candidates must be eligible to work in Canada as a Canadian Citizen or Permanent Resident of Canada or authorized in writing under the Immigration and Refugee Protection Act.

EEO Statement We are striving to build a diverse team to represent the population we serve and to better meet the needs of British Columbians. We encourage applications from people who self‑identify as First Nations, Métis, Inuit and/or Indigenous, Black or racialized persons, women, 2SLGBTQ people with diverse gender identities or expressions and/or people with disabilities.

Competition Number 121391

Closing Date 12:00 pm (noon) PST November 12 2025

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