Director of Complaints & Public Accountability

A public service organization in Melbourne is seeking a Director of Complaints to lead a critical function aimed at improving fairness for all Victorians. This role involves managing a team responsible for handling over 18,000 complaints annually and shaping the strategic direction of the organization. The ideal candidate should have senior leadership experience in public administration, a commitment to human rights, and strong analytical skills. Join to enhance community trust and accountability in public service. #J-18808-Ljbffr