Credit Officer

Permanent full-time position in a Global FMCG business. Hybrid working model – 60% in office, 40% WFH. Parking available and conveniently located near public transport.

About our role The Credit Officer will manage credit and receivable accounts to contribute to the organisation's overall financial stability and profitability by minimising credit risk and improving collection efficiency.

Responsibilities

Collection of overdue accounts

Resolving customer queries efficiently and professionally

Payment allocations

Account reconciliations

Reduce risk by proactively communicating and escalating issues immediately to Credit Manager

Provide weekly and monthly commentary on overdue accounts

Assist and support other team members when required and share knowledge

Qualifications

Certificate III in Financial Services or similar qualification (or equivalent industry experience)

Minimum 5–7 years' experience in Credit Control, preferably within FMCG

Proficient in SAP and other relevant financial systems

Strong communication, negotiation, and organisational skills

Exceptional attention to detail and analytical ability

Ability to manage relationships and work collaboratively across teams

Approach work with initiative, practicality, and openness, consistently demonstrating ambition, engagement, and simplicity

Dedication to high standards, accountability, and collaborative problem-solving to achieve positive results for both the business and its people

Our story Ours is a story of a family business created by the Besnier Family in **** and is today the world's No. 1 dairy company. We are 85,000 loyal team members working across 100 countries and together we create the #LactalisExperience. Lactalis Australia's iconic and heritage brands are our passion, providing quality and nutritious products for all Australians. We are humble, proud and resilient. We care for our employees, land, farmers and consumers, which is our driving purpose to ensure a responsible and sustainable dairy industry. We take pride in developing our internal talent and encourage entrepreneurship by bringing together pragmatic and tenacious personalities. Our accountability ensures we have ownership within our roles and with our expertise and dairy know-how, sets us apart. Lactalis is a supporter of reducing barriers that exist due to traditional working practices and therefore flexible work arrangements will be considered for this role.

We are an equal opportunity employer and we encourage applications from people regardless of gender, ethnicity, religious beliefs or ability.

If you are ready to join the #LactalisExperience, apply now!

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