Program Director Community Supports for Independence

Future Opening: Program Director Community Supports for Independence

401(k) matching

Health insurance

Paid time off

Tuition assistance

Program Director - Community Supports for Independence Location:

Northampton, MA

Salary:

$50,000 to $52,000

Schedule:

Monday-Friday, 9AM-5PM with occasional evenings & weekend day to meet programmatic needs.

ServiceNet, a leading Human Services agency, is seeking a compassionate, dedicated, and enthusiastic individual to join our team as a Program Director for the Community Supports for Independence (CSI) program. CSI provides skill building and case management to adults with autism and mental health and/or medical conditions. Areas of focus are individualized based on the person’s needs and wants.

Key Responsibilities

Oversee day-to-day delivery of services.

Triage acute situations and provide follow-up as needed.

Act as lead in absence of Case Manager

Ensure documentation and regulatory requirements are met.

Facilitate weekly team meetings and guide team-wide communication and consistency.

Manage a team of 5+ case managers.

Manage admissions, discharges, and Individualized Support & Life Plans in coordination with DDS, the Individual and Families.

Track attendance, support timely billing, budgets development and communication with families.

Participate in agency-wide committees and on initiatives related to Family Support.

Represent CSI in community and for agency fundraising and marketing efforts.

Qualifications

Bachelor’s degree in Human Services or related field or 5+ years of experience in Human Services.

At least 2 years of experience supporting individuals with disabilities/autism and co-occurring needs.

Proven experience managing a remote team, including conducting training and leading team meetings.

Comfort with electronic records and program-level reporting.

Ability to work from various locations. This is a hybrid position that oversees a team out in the community.

And much more

Benefits

Generous PTO (time-off) package.

Comprehensive health and dental insurance plans.

Life insurance and long-term disability insurance.

Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance.

Opportunities for career development and advancement.

Join us and become part of a caring community that helps others find joy and purpose. Apply today.

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