Director, Communication, Experience and Emergency Management

Director, Communication, Experience and Emergency Management Department of Resources QLD Location: Brisbane, QLD

Salary: A$166,623-$174,339 p/a

Domain: Marketing & Communications → Marketing Communications

Home Work: On-site

Posted 1 day ago

This role offers a unique opportunity to lead five specialist teams with broad impact across the department: internal communication, digital and online, design and creative, customer experience, and emergency management.

Your role is to lead a team of professionals that design and implement contemporary approaches for how customers experience us externally, how our people are engaged internally, and our capability to prepare, respond and recover from emergencies and disasters across Queensland.

This is an active leadership role where you will guide, grow and mentor your teams to achieve outstanding results while fostering a culture of collaboration, innovation and psychological safety. Your leadership will ensure alignment with the department's strategic plan, government priorities and election commitments, while driving continuous improvement and high performance.

As Director, you will also provide strategic guidance on priority projects, maintain strong relationships with strategic partners, and work closely with the Director-General and senior leaders.

We are seeking a dynamic leader with excellent communication and interpersonal skills, strong analytical and problem-solving capability, and the ability to manage multiple complex projects simultaneously. You will have experience leveraging relationships across the public sector to deliver whole-of-government initiatives and proven ability to lead and motivate multi-disciplinary teams to deliver exceptional outcomes.

Why work for us?

The Department of Natural Resources and Mines, Manufacturing and Regional and Rural Development (NRMMRRD) plays a critical role in supporting Queenslanders across the state—from Cairns to Mount Isa to Warwick - by delivering strong regional outcomes, fostering local economies, and strengthening government-community partnerships. As stewards of over 60% of Queensland's land and key supporters of industries such as mining and manufacturing, our reach and impact are vast.

>We are committed to putting our people first - empowering staff, celebrating success, and encouraging innovation. Our workplace is mobile, flexible, inclusive and respectful, and we are focused on growing united, capable leaders. For more information, visit: https://www.nrmmrrd.qld.gov.au/about-us/careers/who-we-are

We offer:

Competitive superannuation and salary sacrificing options

Flexible working options supporting work-life balance

Generous leave provisions across the Queensland public sector

Professional career development and training opportunities

Relocation assistance and provisions

The chance to help #deliverforqld and be part of Queensland's long-term prosperity

To learn more about the benefits of working with the Department of Natural Resources and Mines, Manufacturing and Regional and Rural Development, visit:

https://www.nrmmrrd.qld.gov.au/about-us/careers

Applications to remain current for 12 months

Job Ad Reference: QLD/672199/25

Closing Date: Sunday, 4 January 2026

About Department of Resources QLD Location: Brisbane, QLD, Australia

What we do

Our work is to ensure the responsible and sustainable use of our state's natural resources - water, land, minerals and energy - for the benefit of current and future generations of Queenslanders.

Partnerships with our customers and stakeholders are important to us, as we work to deliver policies, programs and services that support industry while reflecting the needs of the broader community.

Strategy and vision

Our strategic objectives are:

Sustainable management of Queensland's land and water resources

Responsible use of our minerals and energy resources

Accurate, timely knowledge of our property and spatial information resources

Great services, great place to work

Read our strategic plan for details of our vision and objectives.

Source: This is an extract from the company's own website.

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