Credit Officer

Smart Energy

is one of Australia’s fastest-growing renewable energy companies, leading the charge in home electrification nationwide ⚡

As we continue to grow, we’re investing in smarter systems, better processes, and strong financial foundations - and we’re now looking for a

Credit Officer

to join our Finance team.

Reporting to the

Senior Credit Controller , this role will support the day-to-day credit and collections process, helping ensure customer accounts are managed accurately, payments are followed up on time, and rebate items are tracked and resolved.

This role is ideal for someone with early experience in credit or accounts receivable, or a finance professional looking to grow their skills in a supportive, fast-paced environment.

What You’ll Be Doing Credit & Collections Support

Assist with managing customer accounts and following up outstanding balances

Make outbound collection calls and send follow-up emails

Support payment arrangements and keep accurate notes on accounts

Help monitor aged receivables and flag overdue or high-risk accounts

Escalate issues to senior team members in line with credit policies

Accounts & Ledger Support

Review ageing reports and help identify overdue accounts

Assist with basic reporting on receivables and payment trends

Investigate customer queries, disputes, or delays in payment

Maintain accurate account records and support cash application processes

Rebates & Adjustments

Help track rebate-related receivables and outstanding adjustments

Assist with reconciling rebate claims and following up aged items

Flag delays or issues to the Senior Credit Controller for review

Process & Team Support

Support improvements to billing, credit, and rebate processes

Help document procedures and keep systems up to date

Work closely with Sales, Finance, and Operations to resolve account queries

Compliance & Accuracy

Ensure all notes, calls, and communications are accurately recorded

Follow internal policies and Australian Consumer Law guidelines

Support consistent and compliant credit practices across the business

You Must Have

2–3 years’ experience in credit, accounts receivable, finance admin, or a similar role

Comfortable using Google Sheets for basic reporting and tracking

Experience with Xero, Salesforce, or similar systems

Strong attention to detail and good organisational skills

Confident communicator who’s comfortable speaking with customers

Willingness to learn, improve processes, and grow within the finance team

Exposure to rebate programs or incentives is a bonus, but not required

Why Join Smart Energy? Where not just another workplace. We’re a dynamic, fun and high performing team that values innovative thinking and strategic action. If you’re looking to make a substantial impact in a company that values your expertise, APPLY NOW and align your career with a business that’s as ambitious as you are.

⚡Friday drinks and pub lunches.

⚡Young fun team with a work hard-play hard driven mentality

⚡Incredible annual Christmas Party held in either Byron or Sydney

⚡Progression Pathways and ongoing support and training

⚡Fantastic team culture (we work hard and have fun doing it)

We are a thriving start-up that has experienced remarkable growth of 115% this year. At our workplace, we actively welcome new ideas and foster open discussion. Our culture values and encourages creativity and innovation, making it an exciting time to become part of the team. Join us now and explore the potential for personal and professional development within our dynamic company.

Join an award-winning, well resourced start up, truly disrupting the Australian energy sector. With our growth trajectory, career opportunities beyond this role are inevitable.

Make the Smart Move If you’re ready to take the next step in your career and join a passionate, growth-driven company that’s making a real difference — we want to hear from you!

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