Client Director

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: o Be Extraordinary by Leading Collectively to Inspire transformational Creativity. o Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. o Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. A Leading WPP Media Brand, Wavemaker positively provokes growth for clients by reshaping consumer decision-making and experiences through media, content, and technology. Our name is both our mission and our method. We do our best work for brave brands and people who relish being challenged to go further and faster, together.

The Role The role of the Client Director is to be a key point of contact for our clients and to develop strong communication recommendations across all channels, paid, owned and earned. Responsible for driving & leading a successful client relationship and a results driven team. Bringing together the right people, to deliver the highest quality of outputs for your client, end to end, ensuring deliverables are grounded in client priorities.

Your Primary Responsibilities:

Hold regular performance evaluation meetings with reports throughout the year, setting SMART KPIs and creating a clear career development plan with them.

Has expert knowledge and understanding of the wider agency structure, knowing when to tap into resource to enhance work.

Build strong and enduring client relationships at a senior level.

Provide innovative strategic insights by acting as an expert on the client’s business, industry and competitors.

Be the first point of contact when it comes your clients marketing and business challenges

Leverage industry and agency suite of tools to aid planning, including the development of target audience, brand, growth priorities, insights, role of channel and channel priorities.

Confident in your knowledge of media planning principles (e.g. scheduling, flighting, recency, effective reach theories, seasonality, market prioritisation, roles of all communication channels)

Be a Wavemaker spokesperson on industry subjects with a strong, high profile and positive reputation and personality in the market. Be a positive face of Wavemaker at industry events.

Build the agency’s reputation by contributing to entries for awards and competitions

What Makes You Great:

Proven capability in managing others and highly collaborative

Passion for media and marketing

Up to date, media landscape knowledge (confidently able to articulate macroeconomic and consumer trends and forecast challenges/opportunities for clients).

Excellent communicator with clear written and verbal communication skills

Strong problem‑solving skills, with the patience to examine detail and create solutions.

Results Driven. Passionate about delivering business results for clients, with the ability to identify and clearly articulate what’s working and why.

Research shows that candidates from underrepresented backgrounds often don’t apply for roles if they don’t meet all the criteria. At WPP Media, we strongly encourage you to apply if you’re interested: we’d love to know how you can positively impact our team with your experience!

Apply now and share your CV via the link!

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