Consulting Director, Client Advisory (Sydney or Melbourne)

Consulting Director, Client Advisory (Sydney or Melbourne) Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description We are currently looking for a Consulting Director to accelerate business growth and drive the success of VCA’s consulting, managed services, data services, and advisory offerings for Visa’s Merchant and Acceptance clients across Australia.

In this role, the Consulting Director identifies and pursues new business opportunities, fosters trusted relationships with executive-level clients, and ensures the consistent delivery of high-impact engagements that enable clients to achieve portfolio growth and enhanced profitability. The Consulting Director sets the vision for the team, orchestrates complex consulting projects from inception to execution, and represents VCA in both internal forums and the broader financial services ecosystem.

Location Sydney or Melbourne

Specific Responsibilities

Build client relationships – cultivate and maintain robust senior-level relationships across the Australian financial services industry.

Oversee and pitch high-quality proposals – prepare, tailor and present compelling project proposals to clients.

Leverage consulting, data science and implementation teams – orchestrate the design and execution of innovative strategies.

Achieve sales and revenue targets – lead business development efforts and ensure a strong pipeline of engagements.

Ensure high-quality project delivery and direct client engagement – oversee project setup, stakeholder engagement, data analysis, benchmarking, and diagnostics.

Qualifications Having already accumulated a variety of experience, you will be familiar with the payments industry and keen to work alongside an experienced team in gaining a deeper understanding. You will be client driven, comfortable managing a project end to end and relishing the opportunity to work closely with clients to influence their future performance.

Specific skills and experience you will bring are:

10+ years of deep experience in consulting, corporate strategy or business management with a Bachelor’s Degree.

Deep experience managing complex projects and simultaneously multiple projects.

Superior analytical and problem‑solving skills, with demonstrated intellectual and analytical rigour.

Strong team orientation with a collaborative, diplomatic, and flexible style, able to work effectively in a matrixed organisation.

Excellent detail orientation, ensuring the highest level of quality/rigour in reports and data analysis.

Excellent presentation skills, including strong oral and written capabilities.

Self‑motivated, results‑oriented individual with the ability to progress multiple priorities concurrently.

Experience in and passion for the power of analytics to inform and drive strategy and tactics, and proven ability to generate insights from data.

Strong commercial acumen, with experience in working on business/value cases that prove ROI.

In addition, you will ideally bring the following:

Experience in payments, acquiring or banking industry.

Experience in developing strategy (for products or business units).

Experience in customer experience design (using human‑centred design / design thinking).

An understanding of statistical analysis, modelling, scoring schemes, etc.

Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Seniority Level Director

Employment Type Full‑time

Job Function Consulting

Industries IT Services and IT Consulting

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