Membership Growth & Experience Manager

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Membership Growth & Experience Manager

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University of Sydney Union (USU) 1 day ago Be among the first 25 applicants Join to apply for the

Membership Growth & Experience Manager

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University of Sydney Union (USU) Get AI-powered advice on this job and more exclusive features. Permanent | Full-Time | Camperdown Campus | Hybrid Work Create unforgettable experiences for thousands of students across Australia’s most iconic campus. Help create unforgettable experiences for thousands of students at Australia’s most iconic campus. At the University of Sydney Union (USU), we believe university life should be more than textbooks and lectures – it should be connection, community, and life-changing experiences. Join us! WHY YOU’LL LOVE THIS ROLE As the Membership Growth & Experience Manager, you will lead a passionate team and drive two key areas: Membership strategy – developing and delivering initiatives that increase and retain USU membership year on year. Student experience – ensuring our programs and events inspire students, foster community, and strengthen member engagement. This role combines strategy, creativity, and leadership. You’ll shape the future of membership at USU while supporting student-led programs that bring campus to life. WHAT YOU’LL BE DOING Develop and execute a membership growth strategy that drives acquisition and retention. Lead and inspire a team across programs including volunteering, student voice, and international student engagement. Oversee engaging events and campaigns that boost membership numbers and create unforgettable student experiences. Manage budgets and reporting with both precision and creativity. Build strong relationships across campus, from student leaders to university executives. WHAT YOU BRING Experience creating and delivering strategies that grow and retain membership and customer engagement. Proven leadership skills – you build high-performing, inclusive, and motivated teams. Strategic thinking and strong project management capabilities. Excellent communication and stakeholder management skills. 3+ years’ experience in management, membership-based, youth-focused, or engagement-driven roles. A proactive, adaptable mindset – you thrive in fast-paced, evolving environments WHAT WE OFFER Meal card for food and beverage - $15 per day 17.5% annual leave loading Complimentary USU Rewards membership (discounts on and off campus) Generous paid leave entitlements including 3 days of life leave and 5 additional paid leave days per year Commitment to learning and development Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Management Industries Non-profit Organizations, Education Management, and Events Services Referrals increase your chances of interviewing at University of Sydney Union (USU) by 2x Sign in to set job alerts for “Membership Manager” roles.

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