Chief of Staff

As a leading national charity dedicated to supporting veterans and their families, Soldier On is committed to not only making a difference in the lives of those we serve but also to provide an exceptional work environment for our staff.

We’re seeking a full-time

Chief of Staff (CoS)

based in our HQ in

Canberra . The CoS supports the CEO by overseeing internal alignment, ensuring organisational readiness, strengthening governance, and maintaining smooth, professional operations. We invite interested candidates to review the role requirements below and apply to become part of our dedicated team.

About us: Soldier On staff work side by side with individuals and families, to strengthen resilience and develop meaningful connections with family members, mates, and the local community through a diverse range of health and wellbeing services, employment opportunities, learning and education programs and participation in community, social and sporting activities.

Benefits of working at Soldier On

Additional Birthday and Christmas leave

Generous salary packaging options, with PBI salary packaging up to $15,900 per annum

Meal and Entertainment benefit

Flexible working environment

A supportive and collaborative work culture

A role with a purpose to support meaningful change in people’s life

About the role: The Chief of Staff (CoS) is a senior leader who works closely with the CEO and the Heads of functions to ensure the organisation operates in a unified, disciplined and coordinated way. The CoS supports the CEO by overseeing internal alignment, ensuring organisational readiness, strengthening governance, and maintaining smooth, professional operations.

The role connects strategy to implementation. The CoS ensures that organisational priorities are clear, operations are functioning effectively, and teams across Soldier On are working together with consistency, purpose and focus. The CoS also ensures that governance, risk, finance and operational systems are strong, compliant and aligned to best practice, enabling Soldier On to deliver safe, integrated and high-quality services across the country.

The Chief of Staff:

Ensures that priorities are sequenced, messages are aligned, and work progresses smoothly across functions.

Strengthens organisational rhythm, ensuring regular coordination, communication and decision flow across the leadership team.

Anticipates issues, identifies risks early, and ensures timely escalation and resolution.

Builds alignment between functions, ensuring that teams understand the CEO’s intent and the organisation’s priorities.

Acts as a consolidator of information, ensuring that leaders and the CEO receive clear, relevant and timely updates.

Supports the CEO to focus on high-value strategic and external responsibilities by ensuring strong coordination, internal oversight and operational discipline.

Provides strategic and operational advice to the CEO, Chair and Board.

About you: The successful applicant will have the following demonstrable skills and experience:

Leadership experience in not-for-profit, public sector, community services, or similar organisations.

Demonstrated success in operational leadership, governance oversight, and organisational systems management.

Strong understanding of compliance, risk management, WHS and governance frameworks.

Proven experience leading teams and optimising organisational culture.

Strong financial literacy and ability to oversee budgeting, reporting, forecasting, and audit processes.

High-level organisational and problem-solving skills.

Outstanding interpersonal, communication, and negotiation abilities.

Experience working in veteran support, mental health, employment, education, and/or community services.

Experience with CRM/Case Management systems.

Knowledge of ACNC, ASIC, and NFP regulatory frameworks.

Understanding of the ADF environment and the experience of veterans and families.

APPLY NOW

Please submit your updated CV along with a cover letter outlining your claims against the responsibilities and key accountabilities listed in the position information, using the apply now button.

This position is based in Canberra however, we are also open to considering interstate candidates with the right skillset.

Veterans and partners of ADF members are strongly encouraged to apply.

Applications will close once a candidate has been selected, so please get in touch today! Only shortlisted candidates will be contacted.

NOTE: Soldier On is a child safe organisation. Soldier On recruitment and selection procedures reflect our commitment to the safety and protection of children in all our activities. As part of the selection process candidates are required to undergo a police check, working with vulnerable people check and signing of our Child Safeguarding Policy & Code of Conduct.

To apply please click on the link below:

Advise Soldier On that you have applied for this position #J-18808-Ljbffr