Account Director – 6 Month Contract

Account Director – 6 Month Contract The Creative Store•Sydney, NSW, AU Account Director – 6 Month Contract 27 January 2026 Our client is a global creative company with offices around the world. This Sydney based role will be an initial 6 month contract that could extend out to 12 months. This role will be responsible for high level client relationships, ensuring satisfaction, and driving long-term account health and growth. This role requires strong communication skills, a broad familiarity with creative production (design, 2D, and 3D animation) to support strategic partnership thinking. You will work closely with the Creative Directors, Producers, and Senior Client Stakeholders. You will serve as a strategic point of contact, leading the project to success end-to-end. This role focuses primarily on managing Tech client relationships across multiple workstreams. You will support client feedback cycles, manage expectations, and help synthesise cross-project insights for internal teams. Requirements

Lead day-to-day client relationship management across multiple concurrent projects. Serve as a primary point of contact for clients, managing feedback, expectations, and communication across workstreams. Partner with Creative Directors and Producers to ensure project goals, timelines, and deliverables align with client objectives and to creative standards. Facilitate clear, efficient communication between clients, internal teams, and stakeholders across time zones. Help guide clients through the creative process, providing context, rationale, and strategic recommendations as needed. Conduct regular client check-ins to gauge satisfaction, identify opportunities for improvement, and foster long-term partnership growth. Participate in internal meetings to stay informed on project status, resourcing needs, and cross-team considerations. The successful candidate must be willing and able to travel internationally from time to time (estimated at twice or more per year) as part of the role to support project needs, client meetings, and/or team collaborations. You will have experience working on projects that include design, 2D, and 3D animation and come with 4–8 years of account management or client success experience within design, animation, creative production, or related fields. You have strong interpersonal skills with the ability to build trust and navigate complex stakeholder environments and have exceptional communication – capable of translating client feedback into clear direction for creative and production teams. If you are highly organised, detail-oriented, and able to manage multiple priorities simultaneously – and can start asap – we would love to hear from you. Due to the volume of applications, we can only reply to candidates who are suitable for our current roles. Job Reference #39414

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