Solutions Architect

Solution Architect – Dynamics 365 CE (MSCRM to Cloud Migration) Overview Our client is undertaking a strategic upgrade from Microsoft CRM (on-premise) to Dynamics 365 Customer Engagement (Cloud) as part of a broader platform modernisation initiative.

We are seeking an experienced Solution Architect to lead the end-to-end architecture, migration strategy and governance of this transformation. This role will define the target-state architecture, oversee integration and DevOps design, and ensure the successful transition to a scalable, secure cloud-based platform.

Key Responsibilities

Define and document the target-state D365 CE Cloud architecture

Assess current CRM 2011 customisations and integrations

Develop and lead the migration roadmap, including data migration and remediation strategy

Establish solution governance, environment strategy and best practice standards

Architect integrations between D365 CE and enterprise systems including DevOps and ITSM platforms

Design Azure-based integration patterns using Logic Apps, Functions and APIs

Ensure secure, scalable and supportable solution design

DevOps & Platform Governance

Design and implement CI/CD pipelines using Azure DevOps

Define release management and environment strategy (Dev/Test/UAT/Prod)

Embed DevOps and lifecycle best practices across the platform

Stakeholder Leadership

Act as technical authority for the D365 CE platform

Lead design workshops and translate business requirements into scalable architecture

Provide strategic guidance on CRM and case management evolution

Technical Environment

Microsoft Dynamics 365 CE (Cloud)

Power Platform (Power Apps, Power Automate)

Experience Required

Proven experience leading CRM 2011 (or similar) to D365 CE Cloud migrations

Experience designing Azure integrations and DevOps pipelines

Strong understanding of data migration and platform remediation

Experience operating in complex enterprise environments

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