APAC Head of Service Ops & Customer Experience

A global cloud communications company based in Perth, Australia, is seeking a Head of Operations to lead teams across customer support, fraud compliance, and routing functions. The ideal candidate will have over 10 years of operational leadership experience and be skilled in managing large teams. Responsibilities include shaping company strategy and ensuring the messaging platform's integrity. A hybrid work model and various employee benefits are offered, emphasizing work-life balance and personal development. #J-18808-Ljbffr