Head of Customer Success & Compliance (Hybrid)

A not-for-profit organization is seeking a Head of Customer Success to lead its service excellence initiatives while managing compliance and operational procedures. This hybrid role focuses on developing a customer success team, ensuring high-quality member interactions, and fostering a positive workplace culture. Candidates should have significant leadership experience, ideally over 7 years in customer-facing roles, and have a strong understanding of compliance frameworks. The organization values flexibility and offers a supportive environment. #J-18808-Ljbffr