Centre Manager - ACT

Centre Manager - ACT AMA Group Ltd

Location: Canberra, Australian Capital Territory, Australia

AMA Group Ltd

is the leader in collision repair, with the biggest network of facilities across Australia and New Zealand. Our team provides repairs for light to high‑severity collisions on everything from private vehicles to commercial trucks and buses. With around 3,500 people across approximately 150 locations, we deliver outstanding customer service and get over 300,000 people and businesses back on the road every year.

We are looking for a

Centre Manager

for either our AMA Group Solutions or Capital S.M.A.R.T Repairs team. This is a full‑time, permanent position reporting to the State Operations Manager. The role offers growth, stability and security as part of the bigger AMA Group.

Role Responsibilities

Production workshop management: oversee production management of the workshop to ensure targets are achieved and vehicles are repaired to their pre‑accident condition in accordance with AMA and Work Provider quality expectations.

Quality, quotes, parts and vehicle management: ensure comprehensive and accurate quotes, QA inspections and vehicles are repaired to their pre‑accident condition.

Customer service and stakeholder management: provide exceptional customer service to all clients and work providers through prompt, professional and friendly interactions.

Profit and loss, reporting and administration: ensure the site is operating profitably. Prepare and review P&Ls, budgets, job costings, KPIs, management reports by utilising the tools provided to understand site performance.

Leadership and people management: oversee staffing on site and ensure staffing levels and processes are in place. Proactively build and maintain positive work provider relationships.

Work health and safety (WHS): maintain the WHS management system, all WHS policies and procedures are followed and safety incidences/near misses are immediately reported and actioned.

Benefits

Reward & recognition

Career development and training

Referral bonus for recommending a friend to work with us

Discounts on parts and tools

Uniforms

24/7 professional counselling for team members and their immediate families

We champion our team because it’s our people that set us apart and drive our business’s success. We focus on individual strengths and value differences to bring the best out of people, enhancing their skills and capabilities to build fulfilling careers.

AMA Group is an equal opportunity employer. We are dedicated to finding the best fit for every role. All qualified applications will be considered regardless of gender identity or expression, age, religion, national origin, disability, or sexual orientation.

No matter who you are, if you have the drive and talent to progress, when you’re part of our team you’re going places – APPLY NOW.

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