Head of Customer Service & Experience

A government water corporation in Melbourne seeks a Head of Customer Service to lead and optimize customer interactions. In this pivotal role, you will drive the strategy and operations of customer service, managing multi-channel environments and enhancing customer satisfaction. The ideal candidate will have proven leadership experience and a track record in transforming customer experiences. This opportunity promotes a diverse workplace culture, encouraging applicants from various backgrounds to apply. Additional benefits include flexible work options, parental leave, and wellness initiatives. #J-18808-Ljbffr