Head of Demand & Workforce Planning Analytics

Please refer to Crown Resorts

for more information.Head of Demand & Workforce Planning Analytics page is loaded## Head of Demand & Workforce Planning Analyticslocations:

Melbournetime type:

Full timeposted on:

Posted Todaytime left to apply:

End Date: March 25, 2026 (25 days left to apply)job requisition id:

R6136**Better begins here**Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.## **The Role**We have an exciting opportunity for a Head of Demand & Workforce Planning Analytics to join Crown Resorts and lead the transformation of workforce planning across our integrated resorts in Sydney, Melbourne and Perth.

This newly created team is crucial to the future strategic goal of making Crown a well run business. The role sits at the intersection of People, Operations, and Analytics. As a Workforce Planning Centre of Excellence. You will design and govern long , medium

and short

forecasting, demand modelling, automation, and analytics practices that uplift operational efficiency, labour cost optimisation, and guest service outcomes. You will drive the adoption of advanced data platforms, Ai enabled forecasting, and automated data pipelines that replace manual processes and unlock enterprise wide insights.

You will be responsible for:* Leading the enterprise demand planning strategy, building predictive models, implementing Ai enabled workforce forecasting, and automating data pipelines to deliver a single source of truth for workforce planning insights. enabled* Designing and governing workforce planning frameworks, standards, and forecasting processes, embedding compliance, labour law guardrails, and best practice operating rhythms across all properties.* Driving technology, data and process uplift within workforce planning function, defining requirements for future workforce planning systems, championing automation, and reducing reliance on spreadsheets and manual cycles.* Building strong partnerships with Finance, People & Culture, Operations, IT and property workforce planning teams, ensuring aligned decision-making, consistent practices, and cohesive demand to supply planning across all states.* Leading and developing the Workforce Planning Centre of Excellence, uplifting analytical capability, coaching senior analysts, and fostering an innovative, data driven culture.## ## **About You**You are a strategic workforce planning leader with deep expertise in analytics, forecasting, and operational modelling within complex, multi site environments. You bring the ability to translate data into commercial strategy, influence senior stakeholders, and lead teams through transformation.

You are energised by complexity, comfortable designing frameworks from the ground up, and capable of disrupting legacy processes with scalable, automated solutions. Your ability to shape insights, diagnose risk, and create clarity for diverse stakeholders allows you to deliver measurable improvement in labour efficiency and workforce performance.You will also bring:* A relevant degree (or equivalent capability) in analytics, data, statistics, business, or a related discipline.* Extensive experience leading enterprise workforce forecasting or analytics functions in large, fastpaced or regulated environments. paced or regulated environments.* Strong capability in predictive workforce modelling, scenario analysis, and automation of data pipelines and dashboards.* Experience working with workforce management systems, enterprise data platforms and Aienabled workforce forecasting tools. enabled* Strong commercial acumen with a costtoserve mindset and the workforce modelling and story-telling and ability to influence OpEx decision-making. to serve mindset and the* High proficiency in analytics tools such as SQL, Python/R, BI platforms, Alteryx and workforce management systems.On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.locations:

Melbournetime type:

Full timeposted on:

Posted 2 Days Agotime left to apply:

End Date: March 23, 2026 (23 days left to apply)You can expect better exposure, opportunities, experiences, and learning. It’s a place where you can create joy for the people who visit us, the cities we live in and the teams we work with. Supported by your leader, you can enjoy a better balance in your lifestyle and feel a better you. #J-18808-Ljbffr