General Manager

About Us Accept Care has proudly supported the Adelaide community for over 25 years, helping people live safely, comfortably, and with dignity in their own homes, through the provision of Home Care and NDIS home care services.

As apeople firstcare provider, we invest in our teamandcontinuously strengthen the way we work soboth clients and staff feelgenuinelysupported.We are a supportive and values-driven team with a shared dedication toserviceexcellence - delivering highquality, reliable care and improving the way Australians age and live with disabilities,empowering each person to live independently and on their own terms.

Accept Care is proud to be part of the Kinyara Health group. Through a dedicated shared services model, wehave access to specialisedexpertiseacrossPeople & Culture, Finance, IT,Growthand Quality.Thiscollaborative support givesourteamthe guidance and toolsthey needtostay focused onwhat matters most: helping Australians live well in their own homes.

About The Role As General Manager, you are apurposedriven leaderwho blends a deeply caring heartwith a smart,curiousand commercially astute mind. You bring clarity,warmthand disciplined execution to a fast-growingenvironment, translating strategy into day-to-day operations,ensuring all operationaltouch points and interactions work like a Swiss watch, and feel like a warm hung.

You will lead the performance,growthandsustainabilityof theAccept Care,ensuring our services are trusted, high-qualityanddeeply connected to the communities we serve. This is a role for a leader who thrives inhuman first environments,champions change, andthrives by creatingdeeply engaged,high performingteams.

You will lead:

Client & Community Impact

- Champion a human-centred experience that delivers dignity, independence and exceptional outcomes for clients and families.

People Leadership & Culture

- Build aOne Teamculture of kindness, courage,excellenceand accountability. Foster high engagement, highperformanceand joy at work.

Commercial & Business Performance

- Deliver strong financial outcomes and sustainable growth; ensure our services grow faster than market andoperatewith commercialsustainability.

Operating Model & Service Excellence

- Embed scalable,systematicandreliableways of working.Leveraging technology and Sharedservices to build operationalexcellence.

About You You are a senior leader who thrives at the intersection of heart and strategy. You excel in building high-performing teams, cultivating a positive culture, and creating meaningful impact for both clients and employees.

You’ll also bring:

Demonstratedsenior leadershipexperience(ideally in service drivenenvironments)witha proven track record of deliveringgreat client outcomes whilst ensuring commercial sustainability.

Provenability to lead through change, embed new ways of working with high engagement, purpose,warmthand discipline.

A deeply Caring Heart paired with a curious, Commercially Minded approach, valuing measurable community impact as the highest reward for your contributions.

A servant leadership mindset with curiosity, humility and a commitment to continuous learning and development.

Demonstrated success in translating strategy into day-to-day operational excellence.

Benefits

Flexibility

- We offer flexible work arrangements to support your life outside work while leading a dynamic, growing organisation.

Professional development

- Access tailored professional development programs to enhance your executive skills and expand your leadership capability.

Innovation in action

– Lead and support initiatives that drive operational excellence, such as our new Care Partner onboarding program.

Values-driven culture

– Thrive in a collaborative, “better together” culture where collaboration, respect, and a welcoming environment are central to how we work and support one another.

Strategic influence

– Join the Kinyara Executive Leadership Team (ELT) and take a seat at the table, shaping decisions that drive impact across the wider group and community.

About The Process Apply now and join us on the journey to shaping the future of Australian homecare.

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