Head of Operations - Victoria

Join this national brand taking on a key leadership role that heads production at state level. In this role you will have full accountability for running multiple production lines in a fast-paced perishable environment. The role: Oversee daily, weekly, and monthly operational tasks to meet Key Performance Indicators (KPIs). Work with the GM to ensure sufficient staffing and resources are available to meet seasonal and operational demands. Manage stock control, complete daily and monthly inventory reports, and oversee stock management. Prepare and manage production and warehousing rosters and planning activities, including maintenance staff. Communicate regularly with Head Office regarding operational, customer service, and administrative issues. Develop and maintain positive relationships with customers, suppliers and contractors within the region. Engage with existing and new customers regarding requirements. Ensure high standards of customer service are maintained consistently across the region. The candidate:

5+ years’ experience in production leadership, ideally in an FMCG environment (although client is open to alternative aligned backgrounds) Demonstrated experience managing multi-functional teams including production, maintenance, and warehouse staff. Experience overseeing maintenance programs for plant and equipment, including forklifts, vehicles, and production machinery. Hands‑on experience with budget preparation and management, financial reconciliation, approving expenditure and cost control. Advanced skills building and maintain project schedules / plans Strong Microsoft Office skills The successful candidate must be prepared to work peak seasonal periods as needs dictate. Proven skills in leading, mentoring, coaching, and supporting team members to perform at a high level. Knowledge of WHS, HACCP, and CoR requirements Ability to manage maintenance schedules and ensure optimal use of plant, vehicles, and equipment. Strong interpersonal and communication skills, with a commitment to maintaining high customer service standards and resolving issues proactively. Strong problem-solving and decision-making skills with the ability to address operational challenges and implement effective solutions. To express an interest in this role, please apply via the link.

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