Regional Manager WA and SA

What You’ll Do Join the Food Tech Revolution at EatClub!

About Us EatClub is one of Australia’s fastest growing tech companies backed by iconic chef Marco Pierre White and trusted by thousands of restaurants across Australia and the UK.

Our mission is simple: Help restaurants fill empty tables. Help diners discover last-minute dining deals. Help the hospitality industry thrive.

With more than 2 million diners on the app and rapid global expansion, we are building a global platform and are looking for top performers who are driven by performance, growth, and winning.

The Opportunity The Regional Manager, WA and SA is responsible for the overall health, performance, and readiness of EatClub’s WA and SA marketplace. Sitting within the Account Management organisation, this role plays a critical part in shaping supply quality, driving retention, and turning city-level insight into consistent, sustainable performance.

Leading the WA and SA Account Management team, the Regional Manager sets the standard for inventory quality and venue outcomes across the state. They work closely with Sales and Marketing, providing clear city and postcode-level insight that informs where and how execution should focus, ensuring the marketplace is always ready to scale.

This is a senior, hands-on role combining people leadership, commercial judgement, and a deep understanding of how cities perform on the ground.

This role reports to the Head of Account Management, Australia.

What You’ll Do

Account Management Leadership

Lead, coach, and develop the WA and SA Account Management team

Set clear expectations around performance, quality, and execution standards

Act as the senior escalation point for complex venue or commercial issues

Ensure national AM processes and standards are consistently applied, with appropriate local nuance

Retention, Deal Quality & Supply Health

Own venue retention and churn outcomes across WA

Drive high-quality deal structures, strong inventory depth, and effective time-of-day coverage

Ensure venues are set up to perform sustainably and convert demand into strong outcomes

Identify early risk signals across venues and intervene proactively

City & Postcode-Level Insight

Build a deep understanding of WA and SA performance at a city and postcode level

Identify priority postcodes for supply improvement or scaling

Surface gaps in inventory depth, deal mix, timing, or venue coverage

Translate on-the-ground insight into clear, actionable direction for Sales and Marketing

Sales & Marketing Partnership

Input into city sales planning by guiding where sales effort should focus

Partner closely with Marketing on local initiatives and campaign readiness

Ensure inventory is prepared ahead of demand pushes and growth initiatives

Support local execution of approved marketing initiatives through strong supply readiness

Commercial Judgement & Market Stewardship

Make informed recommendations on local commercial decisions and trade-offs

Balance venue outcomes, customer experience, and long-term market health

Represent WA and SA in cross-functional discussions relating to supply, retention, and market performance

What Success Looks Like

Low churn and strong venue retention across WA and SA

Consistently high-quality, well-structured deal inventory in priority postcodes

Clear, trusted city-level insight that improves sales focus and marketing effectiveness

A high-performing, engaged Account Management team

A marketplace that is consistently ready to support demand and growth

What We Are Looking For

7+ years’ experience in Account Management leadership, marketplace operations, or regional commercial roles

Proven experience leading teams and owning retention and quality outcomes

Strong commercial judgement and comfort making trade-offs

Highly data-informed, but grounded in field-level execution

Comfortable partnering closely with Sales and Marketing without owning those functions

Experience in hospitality, marketplaces, or high-growth technology environments preferred

Why You Will Love EatClub

Uncapped commission with strong earning potential

Clear career progression as EatClub scales in Australia and internationally

Exposure to new market launches and international expansion

High autonomy and ownership over your territory

A collaborative, high-performance, results-driven culture

Staff discounts and dining vouchers to enjoy through EatClub

If this sounds like you, apply and tell us your story!

We love a good cover letter. The more you, the better.

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