People Operations Partner - Melbourne

Who Are We? Traild is a dynamic, fast-growing SaaS company that streamlines, automates and protects Accounts Payable.

Just as your bank provides always on risk protection for your credit card, Traild provides a similar level of security to help businesses protect their B2B payments from fraud, errors and mistakes.

Our specialised Accounts Payable software integrates with leading business ERP systems like SYSPRO, Acumatica, MYOB, and IFS to help clients make their AP process more streamlined, automated and secure.

We have a rapidly growing client base, so you are about to board the rocket ship at the right time. This is an opportunity to make a real impact and with your help we can support more businesses digitise their existing operations with enhanced automation and security.

About Hear how Traild customers speak about us here.

The Role: Want to be a part of our exciting growth journey? We’re looking for a collaborative, people-first HR professional to be the go-to People Operations Partner for our APAC region. Reporting to the Global HR Manager, you’ll be a trusted point of contact for employees and leaders, balancing compliance, stakeholder management, and day‑to‑day execution with a strong focus on building an exceptional employee experience.

This is a hybrid role, with 2–3 days per week based in our Prahran office. As we continue to grow, you’ll play a key role in shaping and scaling our People practices across APAC, while keeping connection, trust, and employee experience front and centre.

Key Responsibilities

Support with APAC employment‑related processes, including onboarding, performance management, promotions, salary reviews, terminations, etc

Be the first point of contact and trusted HR partner for employees across APAC

Ensure compliance with Australian labour laws, and partner with our Employer of Record to maintain compliance across the broader APAC region

Partner with managers and regional leadership to navigate employee relations matters, drive team engagement, and support strong cross‑functional collaboration

Drive regional culture and engagement initiatives, including offsites, social activities, engagement surveys, and internal programs that support retention

Collect and analyse employee data and feedback (e.g., engagement, compensation, retention) to generate insights and inform future People initiatives

Develop and maintain clear, engaging internal communications, ensuring employee resources are accurate, accessible, and up to date

Collaborate with the Enablement team to design and deliver onboarding guides, workshops, and training materials

Partner with the Talent Acquisition team to support HR compliance and best practices throughout the recruitment process

Provide support on broader People team initiatives and operational needs as required

Who You Are You’re a hands‑on, people‑first HR professional who enjoys being close to the business and owning the day‑to‑day delivery of People Operations. You’re comfortable being the first point of contact for employees, confident navigating employee relations and compliance, and motivated by building practical, scalable People processes that support a great employee experience.

At least 5 years’ experience in HR, with a strong operational focus across the employee lifecycle, employment law, and compliance, particularly within Australia (broader APAC exposure is a plus)

Proven experience acting as a trusted, front‑line HR partner to employees and managers, handling day‑to‑day People matters and employee relations

Comfortable working in a highly operational role, balancing multiple priorities and rolling up your sleeves to get things done

Strong judgment and empathy, with the ability to balance business needs, compliance, and employee advocacy

Highly collaborative and proactive, with experience working across functions, regions, and time zones

Clear, confident communicator with strong written and verbal skills, able to create and maintain effective internal communications

The Perks of Working at Traild

Flexibility: we offer a range of remote, hybrid and flexible working options.

Global team: we are growing across APAC, NA and EMEA and have team all across the world.

We are growing at an exponential rate, this is an opportunity to get involved with a true rocketship with all the excitement and opportunities that comes with it

Our team genuinely loves working at Traild: we scored an 82 on our recent 2025 eNPS survey.

Please note that the final applicants for this job will be asked to consent in writing to a police check / criminal background check to the extent permitted by law in your jurisdiction of employment. Please note that Traild is an E-Verify employer.

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