Director, Complaints & Access to Justice

A public service agency in Victoria seeks a Director, Complaints to lead a team dedicated to improving fairness in public administration. This role involves handling over 18,000 complaints annually, driving systemic improvements, and ensuring access to justice, particularly for marginalized communities. The ideal candidate will have senior leadership experience, a strong commitment to human rights, and expertise in service delivery, making a significant impact on public outcomes. #J-18808-Ljbffr