Care Partner

Manning Support Services (MSS) is an award-winning community service organisation that has been operating on the NSW Mid North Coast for more than 40 years. MSS is a multi-service not-for-profit, with a mission to enhance the quality of people’s lives by providing services which enable them to live with dignity and respect.

MSS has an opportunity for a full-time Care Partner to join our Home Care team based in Taree. The position is 38 hours per week, Monday to Friday (with the option of a 9-day fortnight).

Our Care Partners deliver exceptional services to our aged care clients under the Support at Home program, Commonwealth Home Support Program (CHSP) and via Home Care Packages (HCP). They empower client choice, contribute positively to health and well‑being, and encourage active participation in the community. They also play a key role in planning and overseeing care service delivery across all support streams, including the Restorative Care Pathway, End‑of‑Life Pathway, and Assistive Technology and Home Modifications (AT‑HM).

Tasks and responsibilities include:

Care planning and coordination in line with Support at Home client care/help plans, CHSP and HCP requirements

Financial and budget oversight

Monitoring, conducting reviews and risk Management

Relationship management and communication

Selection Criteria Essential Qualifications and Requirements

Diploma-level qualification in Community Services, Aged Care, or Case Management, or equivalent experience

Demonstrated experience in care coordination, case management or similar roles in aged care, health, or disability services

Solid understanding of the Support at Home Program, ACQSC Strengthened Standards, CHSP, HCP and aged care rights

Competence in interpreting clinical guidance and escalating appropriately

Skilled in using care management or client management systems

Current National Criminal History Check or willing to get one

Current provisional or full NSW Driver’s Licence

Use of a reliable vehicle with current NSW registration and a minimum of third‑party property damage insurance

Skills and experience

Experience in empowering clients to make choices and achieve health and well‑being goals

Strong assessment, care/help planning, and care budget management skills

Experience liaising with external service providers and accessing referral pathways

High‑level administrative skills, including proficient use of Microsoft Office and a willingness to use client databases/My Aged Care portal

Excellent problem‑solving, interpersonal, and communication skills (written and verbal)

Understanding of safe work practices and manual handling techniques

Experience supporting clients from diverse backgrounds

Personal Attributes

Professional, compassionate, empathetic and person‑centred approach

Ability to build trust with clients

Strong understanding of privacy and confidentiality

Able to work both collaboratively and autonomously

Excellent time management and prioritisation skills

Adaptable, flexible, and resilient

What do we offer?

Flexible working environment with a positive work culture

Work for an award‑winning community organisation with career development opportunities

Salary packaging up to $15,899 p.a. as well as a meal and entertainment card up to $2,650 p.a.

Bonus leave (3 days p.a.; pro rata for part‑time)

Option of Fitness Passport discounted gym and pool membership

How to Apply All candidates must apply using the Seek online process.

Applications must include a current resume and a cover letter that addresses each of the selection criteria above.

Shortlisting and interviews will begin immediately, so early applications are encouraged.

Closing Date The closing date for applications is

9:00am 15 December 2025

Further Information Please contact Jenny Anderson if you have any questions about the role on (02) 6551 1***.

For a full position description for this role please email: **@mssinc.org.au

We encourage and welcome applications from First Nations Australians, people from culturally and linguistically diverse backgrounds and people with disabilities.

Be careful – Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.

#J-18808-Ljbffr