Job Description
Parkerville Children and Youth Care (PCYC) and Parkerville Grove School (PGS)
Full-time | Burswood (WA)
We’re hiring an HR leader who wants to build, not maintain. Most HR roles ask you to keep the wheels turning. This one asks you to redesign them.
Parkerville supports vulnerable children and young people across WA through trauma-informed therapeutic services. We’ve got 230 staff, two employing entities, multiple sites, and a HR function ready to position itself for the future.
That’s where you come in. We’re looking for a General Manager, People & Culture who can position our HR operating model for the future. Someone who understands community services – the funding realities, the regulatory complexity, the need to look after our people, get workforce planning right when your people are doing work that matters.
You’ll lead the full portfolio: recruitment, payroll, industrial relations, safety, culture, diversity, equity and inclusion, and workforce planning. You’ll have genuine authority to shape how we support our people’s wellbeing, health, safety and prepare for the future. And you’ll work with a leadership team that’s committed to getting better, not just ticking boxes. You’re joining Parkerville at a pivotal moment. We are seeking an accomplished General Manager – People & Culture to position our HR operating model for the future, lead and strengthen our workforce systems, governance and culture across a complex, multi-site organisation delivering critical services to children and young people.
Key responsibilities include:
Drive and shape a future focused HR operating model
Develop and execute the organisation’s People & Culture strategy with a strong focus on staff wellbeing and alignment with Parkerville’s strategic plan
Provide trusted, expert advice to the Executive and leaders on workforce, performance, change and organisational design
Oversee employee relations, performance management, grievance resolution and disciplinary processes
Drive initiatives that strengthen engagement, leadership capability and culture across the organisation
Payroll & Workforce Governance
Oversee payroll operations to ensure accuracy, timeliness and compliance
Provide governance and risk oversight of payroll processes, systems and controls
Ensure correct application of industrial instruments, classifications, allowances and entitlements and implement our remuneration framework
Recruitment & Workforce Planning
Oversee end-to-end recruitment and onboarding across multiple sites and disciplines
Partner with leaders to deliver workforce planning, talent attraction and retention strategies
Ensure recruitment practices meet compliance, safeguarding and best-practice standards
Industrial Relations & Award Compliance
Maintain expert oversight of Modern Awards, enterprise agreements and relevant legislation
Manage audits, reviews and remediation activities where required
Lead industrial and employee relations matters, including engagement with unions and external advisors
Work Health & Safety
Provide executive oversight of WHS systems, compliance and risk management
Ensure robust reporting, incident management and continuous improvement frameworks are in place
Support leaders to embed safety as a core organisational responsibility
About you
You’re an experienced people and culture leader who understands the realities of working in community services, including, the funding constraints, the regulatory complexity, the need to balance compliance with care, and the importance of getting workforce frameworks right when your people are doing complex, meaningful work.
You are a credible, commercially minded HR leader with:
Experience shaping HR strategy and operating models
Significant senior leadership experience across People & Culture, Payroll, IR/ER and WHS
Strong working knowledge of Awards, Fair Work legislation and compliance frameworks
Experience leading HR functions in complex, regulated or multi-site environments
A pragmatic, hands‑on approach with the ability to operate at both strategic and operational levels
Excellent stakeholder management skills and the confidence to influence at executive level
Experience in the community, health, disability or not-for-profit sector will be highly regarded.
Why Parkerville?
Make a tangible impact in an organisation that supports vulnerable children and young people
Lead a broad, influential portfolio with genuine leadership authority
Work with a values-driven leadership team committed to continuous improvement
Join an organisation where your expertise will directly support frontline outcomes
This is a full-time, Monday to Friday role based in Burswood, with regular travel required to Parkerville’s other branch locations when required.
If you are an experienced HR leader looking for a role with purpose, complexity and influence, please apply! Applications will be assessed on a regular basis, and we may not wait until the closing date before you hear from us. We reserve the right to close the position earlier.
It is essential that all applicants meet the above criteria and are permitted to work and remain in Australia with no limitations.
Parkerville Children and Youth Care Inc. complies with the National Principles for Child Safe Organisations.
Parkerville CYC is committed to ensure that we maintain a diverse and inclusive workplace where our staff are welcomed and feel safe to be their authentic selves. We welcome all qualified applicants regardless of gender, sexuality, age, disability, religion or cultural background.
We are committed to increasing employment opportunities for Aboriginal and Torres Strait Islander people and strongly encourage Aboriginal and Torres Strait Islander people to apply.
Role Type
Company Overview
Our Purpose is to support children, young people, and their families to build skills and capacity, address the impacts of trauma and adverse childhood experiences, and develop capabilities that will enable them to be the best versions of themselves. We see a future where Western Australia is the safest place in the world and all children, young people, and their families feel safe to dream, to thrive, and to reach their fullest potential.
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