Job Description
Overview
Join the Patient Accounts Team at Icon Group’s Head Office, located at 22 Cordelia Street, South Brisbane, Qld. This back-of-house role focuses on health fund billing, receipting payments, and collaborative work within a team environment.
Responsibilities
Process medical and hospital billing accurately and efficiently
Liaise with site-based staff to coordinate submission of health fund claims
Process receipting of payments
Reconcile medical rejections, and adjust claims accordingly for re-submission
Process refunds where required
Follow-up unpaid claims with health funds
About the role
Based at our global head office in South Brisbane, the Patient Accounts Officer works as part of a cohesive team and is responsible for the above duties.
About you
Medicare and Health Fund billing experience including hospital and Doctor claims, receipting and reconciliation
Competency in related systems and processes
Strong commitment to customer service
Exceptional verbal and written communication
Ability to quickly understand and develop operational knowledge of fee schedules, Doctor and day hospital billing and related processes
Outstanding team member qualities including flexibility and willingness to support colleagues
Icon Group
Icon Group is Australia’s largest integrated provider of cancer care with a growing reach in New Zealand, Asia and the United Kingdom. The group focuses on delivering high-quality cancer care across medical oncology, haematology, radiation oncology, research, theranostics, pharmacy and compounding to support a seamless service for cancer patients. With more than 3500 team members, a network of more than 350 doctors, over 50 cancer centres, six compounding facilities and 70+ pharmacies, Icon is committed to delivering world-leading care.
Our culture and benefits include:
Access to Novated Lease Options : Pay for your car, rego, insurance, fuel, and servicing with pre-tax earnings
Rewards Portal : Discounts and cash-back on experiences, travel, dining & shopping
Employee Assistance Program : Confidential external counselling and support services
Development Pathways : Goal setting and growth opportunities across the business
Online Courses : Free access to online courses in clinical and non-clinical categories
Paid Parental Leave : Support for you and your family
Excited to join us?
At Icon Group, we’re proud of our passionate, dedicated people and the life-changing work they do. Apply now to join us and make a difference. You belong with a team that genuinely cares.
Application note
Please state your preference for full-time or part-time on your application.
Icon Group celebrates diversity and is committed to an inclusive workplace for all employees. We encourage applications from diverse backgrounds. We may require evidence of vaccination against specified vaccine preventable diseases for eligible roles.
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Patient Accounts Officer – Medical Administration, Icon Cancer Centre, Brisbane, QLD, AU
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Job Details
Posted Date:
February 6, 2026
Job Type:
Healthcare
Location:
Brisbane, Australia
Company:
Icon Cancer Centre Australia
Ready to Apply?
Don't miss this opportunity! Apply now and join our team.