Director, Communication, Experience and Emergency Management

Director, Communication, Experience and Emergency Management Join to apply for the

Director, Communication, Experience and Emergency Management

role at

Department of Natural Resources and Mines, Manufacturing and Regional and Rural Development

Join us in shaping how Queensland connects and responds. Lead five specialist teams – communications, digital, design, customer experience and emergency management – to deliver smarter outcomes. Drive innovation, empower staff and strengthen disaster readiness. If you’re passionate about collaboration and leading change, apply now and make a real impact!

Discover a purpose driven career with the Department of Natural Resources and Mines, Manufacturing and Regional and Rural Development, and unleash your potential to grow. Join BCP NRMMRRD #deliveringforqueensland!

This role offers a unique opportunity to lead five specialist teams with broad impact across the department: internal communication, digital and online, design and creative, customer experience, and emergency management.

Your role is to lead a team of professionals that design and implement contemporary approaches for how customers experience us externally, how our people are engaged internally, and our capability to prepare, respond and recover from emergencies and disasters across Queensland.

This is an active leadership role where you will guide, grow and mentor your teams to achieve outstanding results while fostering a culture of collaboration, innovation and psychological safety. Your leadership will ensure alignment with the department's strategic plan, government priorities and election commitments, while driving continuous improvement and high performance.

As Director, you will also provide strategic guidance on priority projects, maintain strong relationships with strategic partners, and work closely with the Director‑General and senior leaders.

We are seeking a dynamic leader with excellent communication and interpersonal skills, strong analytical and problem‑solving capability, and the ability to manage multiple complex projects simultaneously. You will have experience leveraging relationships across the public sector to deliver whole‑of‑government initiatives and proven ability to lead and motivate multi‑disciplinary teams to deliver exceptional outcomes.

Benefits

Competitive superannuation and salary sacrificing options

Flexible working options supporting work‑life balance

Generous leave provisions across the Queensland public sector

Professional career development and training opportunities

Relocation assistance and provisions

The chance to help #deliverforqld and be part of Queensland's long‑term prosperity

Applications to remain current for 12 months.

Job Ad Reference: QLD/672199/25 Closing Date: Sunday, 4 January 2026

#J-18808-Ljbffr