Senior Communications Advisor

Add expected salary to your profile for insights At Whitehorse City Council, community is at the heart of everything we do. Salary $110 to $122 per annum pro rata + 12% Superannuation Permanent Part Time, 0.6 FTE, days/hours negotiable Lead impactful campaigns, grow service uptake and elevate customer experience At Whitehorse City Council, community is at the heart of everything we do. To stay ahead of and best respond to the evolving changes and needs of the community, the organisation is undertaking an exciting journey that will transform ways of working and will empower employees to be innovative and constantly striving towards providing excellent customer experience at all times. The five pillars of our organisation focus on: Excellent Customer Experience and Service Delivery Great Organisational Culture Innovation and Continuous Improvement Good Governance and Integrity The role: The Senior Communications Advisor leads bold, strategic internal and external communication campaigns that connect our community, grow service uptake, and elevate the customer experience. In this dynamic role, you'll drive impact through creative, data-led campaigns, targeted content and multi-channel delivery, while building strong partnerships across the organisation to improve customer outcomes. About you: To be considered for this position you will have: Demonstrated experience in developing marketing and strategic communications plans. Experience in leading the planning and implementation of creative campaigns across multiple channels. Excellent oral and written communication skills and ability to use data to evaluate communications and marketing strategies. Outstanding stakeholder engagement, negotiation, and facilitation skills. Demonstrated success in managing competing demands to design and execute timely plans In return, we will offer: The ability to make a difference

- Working at Whitehorse City Council you contribute to making a real difference in the lives of the community and those that live, learn, work or visit Whitehorse. Every day you really will see how the work you're involved in benefits the diverse community. Great working conditions

- a professional environment, friendly and supportive teams and a flexibility program that promotes employee work life balance. An extensive Health and Wellbeing offering

- Employee assistance program, private health insurance benefits, health checks (skin, hearing and vaccinations), discounted gym membership and facilities (e.g. Theatre, Arts, Leisure) and an active health and wellness program (e.g. stretching, healthy eating demonstrations and health challenges). Career opportunities

- engaging work and the opportunity to apply your skills and experience. Transformation

- We are in a time of transformation to stay ahead of the evolving changes and needs of our community. Together, we are on an exciting journey to empower all of our employees to be innovative, and constantly strive towards continuous improvement. Reward & Recognition

- extensive reward and recognition program, corporate learning offerings, study assistance and comprehensive leadership development programs. Further Information:

Further information is available from Georgia Frangoulis, Coordinator Experience and Digital on 0466 716 665. To apply, please submit a copy of your resume (max 5 pages) and one page statement addressing the selection criteria and what you would bring to the role by 3 March 2026. Come and join the transformation! City of Whitehorse is a culturally and linguistically diverse community. We are proud of the diversity of our workforce and recognise the strength this provides in meeting the needs of our community. We are committed to upholding a safe, inclusive and respectful workplace that values the contribution of all. Whitehorse City Council is committed to being a child safe organisation. We recognise our responsibilities to keep children and young people safe from harm and have established policies, procedures and training to achieve these commitments.

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