Branch Manager - Naracoorte, SA

Permanent part-time opportunity available at BankSA’s Naracoorte branch

Begin a long-lasting careerwith the bank that serves one in four South Australians

Be genuinely rewarded for the experience you bring

Empower your team to empower your community

Hours: 9am – 3.30pm Mon – Fri

Create your best future and join BankSA as a Branch Manager for our Naracoorte branch!

What’s the role? As a Branch Manager, you'll be the head and heart of a frontline banking team that loves to exceed the expectations of local customers, whilst playing a hands-on role in a community you're proud to call your own. Inspiring a team of customer service, sales and business specialists, you’ll set the standard for the Westpac Group experience – and it'll be an exceptional experience at that! You’ll be the driving force behind your branch’s success – holding financial, risk and operational accountability – ensuring customer advocacy is at the heart of all you and your team do.You will recruit, coach and elevate your team to deliver a superior banking experience, ultimately contributing to the branch's, and our customers’, success.

This is a part-time, branch-based role across 9am – 3.30pm Monday to Friday.

How will I help?

Hold accountability for

compliance

and

risk

management – build a culture of doing the right thing

Take ownership of

resolving

customer concerns effectively and efficiently

Drive customer

acquisition ,

service

and

retention

– building genuine connections with our customers and the community

Lead

and

uplift

frontline staff through training, mentoring and performance management

Drive results

that have a clear, positive and direct impact on overall

branch performance

– with responsibility for

profit and loss

What do I need?

Strong

leadership

experience, ideally gained in a Retail Banking environment (preferred, not essential)

Proven experience of holding accountability for

risk

and

compliance , staff

performance

and

customer

experience

High-energy , with an ability to

inspire

and

motivate

a diverse team

Experience of working to fulfil

business

performance targets

and

spur growth

Ability to effectively

de-escalate

and address challenging situations by using strong

communication

and

problem-solving

skills

BankSA is part of Westpac Group. We’re obsessed with becoming our customers’ #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!

A variety of leave options including Culture, Lifestyle and Wellbeing leave

Tailored learning and development opportunities to help your grow your career within the bank

Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives

Create your future today To get started, simply click on the APPLY or APPLY NOW button.

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on ourwebsite.

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