Principal CRM Consultant - Dynamics 365

We are seeking an experienced

Principal Consultant – Dynamics CRM

based in

Brisbane . You will be responsible for leading the design, implementation, and optimization of

Microsoft Dynamics 365 CRM solutions

for our clients.

Roles and Responsibilities

Interact with business users and stakeholders to

gather, analyze, and document business requirements .

Create

Epics, Features, User Stories, and Acceptance Criteria

in alignment with Agile delivery practices.

Perform

Fit-Gap analysis

to identify solution gaps and recommend appropriate configurations or customizations.

Develop

wireframes, process flows, and design documentation

to illustrate system behavior and business processes.

Prepare detailed

functional solution designs

addressing business, interface, and performance requirements.

Configure and customize Microsoft Dynamics 365 CRM

applications based on functional and technical specifications.

Review and validate

functional test cases

to ensure alignment with acceptance criteria and business goals.

Serve as the

primary client contact

throughout all project phases, managing project risks, issues, and communications.

Ensure

on-time, on-budget delivery

of high-quality solutions that meet client expectations.

About Us We specialize in Digital, ERP, and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic, and flexible solutions will help you source the IT Expertise you need. If you are looking for new opportunities, send your profile at

Careers@zoneitsolutions.com .

Also follow our LinkedIn page for new job opportunities and more.

Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We encourage applications from a diverse array of backgrounds, including individuals of various ethnicities, cultures, and linguistic backgrounds, as well as those with disabilities.

#J-18808-Ljbffr