General Manager

MCM Sales and Service Pty Ltd – Warrnambool VIC As a proud locally owned business, we go beyond simply supplying equipment and motorcycles—we build lasting relationships with our customers by providing expert advice, service, and support. We stock a wide range of trusted, industry-leading brands, including

STIHL, John Deere, Royal Enfield, Suzuki, Masport, Walker, and more. Our commitment extends beyond sales; we’re a trusted partner, dedicated to helping our customers succeed. With an unwavering focus on customer satisfaction, we are always looking for passionate, like-minded individuals to join our team. We invest in our people, support their growth, and empower them to reach their full potential. If you’re looking for a career where you can make a real impact, we’d love to hear from you! About the Role

MCM Sales & Service, Warrnambool is searching for its new Manager. This opportunity will see you manage our team across our 3 departments – Parts, Sales & Service. You will be a highly motivated customer service-orientated business leader who is passionate about identifying opportunities for growth and development in our team. This Position is Responsible For

Efficiently managing & directing all aspects of the branch to ensure maximum efficiency & profitability. Leadership and Team Development Lead the team & financial performance. Motivate employees & set appropriate individual & team performance goals. Conduct performance appraisals. Foster a positive work environment. Develop budgets and strategies in alignment with the organisation’s financial and operational objectives. Uphold & guide margins in accordance with approved Key Performance Indicators (KPIs). Review financial reports. Relationship Development

Ensuring customer satisfaction. Work with all departments to know the customer’s current and future expectations. You will bring the following skills and experience to the role

Established experience (2+ years) in a leadership retail/ service role, with full profit and loss responsibility in a similar role. A highly motivated, enthusiastic and positive leadership style. Knowledge of Outdoor Power Equipment and/or Motorcycle Dealership business operations is advantageous. High emotional intelligence, the ability to work well in a diverse, fast-growing business. A passion for building a high-performing team and delivering great results. Contact

Please send resumes through

*****@mcmtrading.com.au

or contact for a copy of the Position Description.

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