Data Center Technical Operations Engineer

Overview Data Center Technical Operations Engineer at Amazon Web Services (AWS). AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We keep the cloud running, supporting all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure customers have continual access to the innovation they rely on.

We work on challenging problems with thousands of variables impacting the supply chain. We are looking for talented people who want to help.

Responsibilities

Participate in a 24/7 rotating shift pattern

Support management of routine maintenance and emergency service of critical systems (switchgear, generators, UPS, power distribution, chillers, cooling towers, computer room air handlers, building monitoring systems, fire systems, etc.)

Install new rack capacity and provision power/cooling

On-site management of contractors and vendors, ensuring work complies with practices, procedures, and local legislation

Establish performance benchmarks, analyze data, and document all aspects of critical facility operations and maintenance; manage facility assets

Generate change management requests and incident tickets for facility events; assist in resolution of infrastructure issues

Collaborate with data center IT managers and business leaders to coordinate day-to-day operations, projects, capacity, safety, performance, reliability, sustainability, and efficiency

Drive and implement projects to increase facility capacity, efficiency, sustainability, and reliability; assist in design, commissioning, and build-out of new data center facilities

Day-to-day activities

Work schedule changes based on site needs; shifts are 12 hours and rotate on a predefined schedule

Troubleshoot facility and rack-level events within internal SLAs

Perform rack installations and decommissioning; manage facility operations

Provide operational readings and KPIs to maintain uptime

On-site management of contractors, subcontractors, and vendors; ensure compliance with practices and local legislation

Oversee maintenance and operations of electrical, mechanical, and fire/life safety equipment in the data center

Qualifications

Basic: High school or equivalent diploma

2+ years of electrical or mechanical experience

Preferred: 2+ years of data center engineering experience

Team and culture Diverse experiences are valued. AWS encourages candidates to apply even if not all qualifications are met. We foster an inclusive culture that empowers bold ideas to completion.

Legal and Equal Opportunity Amazon is an equal opportunity employer and does not discriminate on protected veterans status, disability, or other protected statuses. If you require workplace accommodations during the application or interview process, please visit amazon.jobs/accommodations for more information.

Company: Amazon Corporate Services Pty Ltd | Job ID: A3071598

Location Regents Park / North Sydney / Sydney, New South Wales, Australia

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