Head of Telehealth

At Cornerstone Health we’re motivated to make a difference: To provide quality healthcare for all Australians. We put patients at the heart of everything we do, providing a quality primary healthcare service where and when it’s needed most. We operate 15 large‑scale medical centres in Sydney, Melbourne, and South‑East Queensland supporting over 2 million patients annually. Our medical centres offer general practice, dental, radiology, telehealth, pharmacy, pathology, allied health and specialists – all under one roof. We’re now looking for a Head of Telehealth to lead the next stage of our remote care evolution. The Role As Head of Telehealth, you will be responsible for leading the strategy, delivery, and continuous improvement of telehealth services at Cornerstone Health. This role has oversight over clinical operations, digital product development, and patient and doctor experience, ensuring that telehealth services are scalable and financially sustainable. It requires a leader who can operate in a fast‑paced, innovation‑driven environment while maintaining high standards of clinical quality and operational reliability. This is a rare opportunity to build and scale a telehealth ecosystem within a high‑growth, purpose‑driven organisation. What You’ll Do Develop and execute the telehealth strategy aligned with organisational goals and identify opportunities for new services and partnerships. Lead the Telehealth Services team focused on delivering the highest standard of service to our customers. Lead day‑to‑day operations of telehealth services, ensuring reliability, efficiency & scalability. Optimise workflows across telehealth to ensure efficient operations and service delivery. Work closely with technology teams to improve telehealth platforms and the patient and GP experience. Use patient insights and data to refine service design and improve accessibility and retention. Ensure telehealth services are intuitive, inclusive, and aligned with diverse patient needs. Build strong internal stakeholder relationships and lead change programmes. About You Leadership experience in healthcare, ideally within primary care, digital health, or telehealth. Strong understanding of clinical workflows, remote care regulations, and digital health technologies. Proven ability to lead cross‑functional teams in fast‑paced, high‑growth environments. Experience in operational management, service design, or digital product collaboration. Excellent communication, stakeholder management, and strategic planning skills. Why Join Us? Be part of a fast‑growing primary healthcare organisation committed to quality, accessible healthcare for all. Work with a passionate, multidisciplinary team committed to improving patient outcomes. Competitive salary package with opportunities for progression as we grow.

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