Head of Performance and Communications

Head of Marketing and Communications

A proven track record of leading communications, performance and marketing strategy is ESSENTIAL

FMCG / Food & Beverage / Membership / Regulated Industry experience is highly beneficial

Senior Leadership role

eCommerce experience is admirable

Happy to work across 3+ key brands within differing industries

Onsite role - Inner West Melbourne based offices - Easy to access by PT / Plenty of parking options for drivers

Up to $180K+super DOE

For more details or a more personalized application please email shannon.harrison@searchability.com.au with your CV and contact number

WHO WE ARE?3> We are a growing, community driven business built around quality experiences and strong relationships. Our team values creativity, collaboration, and taking pride in the work we put out. We move quickly, support each other, and give people the space to contribute ideas and shape how things are done. With a clear vision for growth and a hands on approach, we offer an environment where people can learn, have impact, and enjoy being part of something that continues to evolve.

WHAT WILL YOU BE DOING... As part of the Senior Leadership Team, you will lead the Marketing team of 5, leading on strategy and delegation to the team and our external agencies (we'd love to bring all marketing in-house with your help!) You work closely with the founders to drive customer acquisition and retention across all our brands. You will own the development and execution of the marketing strategy, overseeing channels including SEO, social media, CRM, online advertising, and other initiatives as necessary.

You will manage the brand experience and new projects, ensuring all touchpoints from creative strategy to landing pages and website updates deliver a seamless customer journey and maximise conversion. Using data and customer insights, you will monitor performance across channels, identify opportunities, optimise campaigns, and ensure business goals, budgets, and targets are met.

YOU WILL NEED...

Direct, hands‑on experience in leading communications and performance for a successful online e‑commerce businesses or agency

E‑commerce, email marketing and online advertising experience

Experience in developing and executing strategic brand, communications and marketing plans

Strong consumer psychology and creative strategy experience

Strong analytical and data skills

Experience in insights

Exceptional collaboration and relationship‑building skills

Strong commercial acumen

Attention to detail

Strong written and verbal communication skills

Resilience

TO BE CONSIDERED… For more details or a more personalized application please email shannon.harrison@searchability.com.au with your CV and contact number

By applying for this role you give express consent for us to process and submit (subject to required skills) your application to our client in connection with this vacancy only

Key Skills: Performance Marketing, Paid Search, Paid Social, Programmatic Advertising, SEO, Content, CRO, CRM, Email Marketing, eCommerce

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