Senior Consultant - SRE,SQL /PLSQL

Overview

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 56 countries to navigate their digital transformation with an AI-powered core and agile digital at scale to deliver performance and customer satisfaction. Our learning agenda drives continuous improvement by building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Role Description: Are you passionate about leading transformative technology strategies? We’re looking for a Site Reliability Engineer to join our team. Location: Melbourne. Salary: AUD 108751 - 119893 Annual Gross. Flexible working arrangements (hybrid, reviewed case-by-case basis). Role and Responsibilities

Maintain excellent relationship with customer’s business and IT stakeholders Manage and optimize SQL databases for high availability and scalability Stay on top of day-to-day incident management in the digital domain, working with customer’s business/IT teams and Infosys offshore delivery teams Proactive problem management and reduction of incidents by designing SOPs and improvement initiatives in coordination with Infosys delivery teams Lead domain-specific improvement discussions with customer IT SPOCs and refine delivery processes in consultation with Infosys leadership to enhance the overall customer experience Create opportunities for further penetration of Infosys in the digital domain Lead, guide and mentor Infosys domain delivery teams to align with customer expectations of satisfactory experience Perform query tuning, indexing, and schema optimization Implement backup, recovery, and disaster recovery strategies Qualifications

Bachelor’s or master’s degree in computer science, Information Technology, or a related field Over 8 years of experience with exposure to digital/ecommerce domain Strong proficiency in SQL (query optimization, stored procedures, triggers) Previous end-customer facing roles preferably in retail or similar B2C industry Strong communication and stakeholder management skills Preferred

ANZ customer facing role experience for at least one year Exceptional analytical and problem-solving skills, with the ability to think strategically and execute methodically Additional

Excellent customer-facing skills Excellent written and verbal communication skills Strong attention to detail and outstanding analytical and problem-solving skills Benefits

Income Protection Insurance Paid Parental and Volunteer leaves Employee Assistance Program (EAP) Flexible working arrangements (hybrid, reviewed case-by-case basis) Health Insurance Discount and Well-being Program Access to Fitness and Gym Memberships Salary packaging and novated leasing Recruitment and Equal Opportunity

Our recruitment and selection process is designed to create the best match for both you and Infosys. It may include initial screening, technical or functional interviews, and conversations focused on cultural alignment and shared values. We are committed to a transparent, respectful, and engaging experience at every step. Infosys is an equal opportunity employer. If you require adjustments to the recruitment process, please contact our Recruitment team at Infosys_ta@infosys.com or call 1-866-472-0935.

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