Customer Chief Technology Officer (CTO) – Telecom Domain

Customer Chief Technology Officer (CTO) – Telecom Domain Job Description About Us: Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI‑powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always‑on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

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We are seeking an experienced

Customer CTO

with deep expertise in the

Telecom domain

to drive technology strategy and innovation for our key clients. This role involves

advising C‑level stakeholders , shaping

digital transformation roadmaps , and ensuring alignment of cutting‑edge solutions with business objectives. The ideal candidate will have strong

technical leadership ,

customer engagement skills , and a proven track record in

telecom technologies, cloud, and emerging digital platforms .

Location: Melbourne

Salary: AUD 212,505 – 246,693 Annual Gross

Please Note: The above salary range is only indicative and may be subject to suitable enhancements, based on internal company processes.

Roles and Responsibilities Technology Strategy & Advisory

Act as the primary technology advisor for the client’s telecom transformation roadmap.

Align Infosys’ capabilities with client priorities to deliver business value through next‑gen platforms and products.

Drive platform thinking—design modular, scalable architectures for OSS/BSS, network automation, and customer experience platforms.

Telecom‑Specific Engineering Leadership

Lead modernization of OSS/BSS systems, network orchestration, and service assurance platforms.

Establish best practices for software engineering in telecom, including CI/CD, DevSecOps, and automated testing for mission‑critical systems.

Enable cloud‑native adoption, API‑first design, and microservices architecture for telecom applications.

Innovation & Emerging Technologies

Introduce generative AI, advanced analytics, and intelligent automation.

Advise on 5G enablement, edge computing, and Network‑as‑a‑Product (NaaP) for real‑time service delivery.

Drive data engineering for telecom analytics and monetization.

Stakeholder Engagement

Serve as the technology bridge between Infosys and client leadership.

Communicate strategy, progress, and innovation opportunities to client executives and industry forums.

Leadership & Talent Development

Build and mentor high‑performing engineering teams specializing in telecom technologies.

Foster a culture of collaboration, agility, and innovation across Infosys and client teams.

Essential Skills / Competencies / Experience Skills

Deep expertise in cloud‑native architectures, microservices, and API‑first design.

Strong knowledge of OSS/BSS systems, network orchestration, and telecom platforms.

Proficiency in cybersecurity frameworks, DevSecOps, and data engineering.

Competencies

Strategic thinking with ability to align technology vision to business outcomes.

Exceptional stakeholder engagement and communication skills for C‑level interactions.

Leadership in building and mentoring high‑performing engineering teams.

Experience

15+ years in technology leadership roles with proven success in telecom transformation programs.

Hands‑on experience in product engineering, platform modernization, and large‑scale digital initiatives.

Track record of customer‑facing technology advisory in complex, multi‑vendor environments.

Preferred Skills

Knowledge of 5G enablement, IoT ecosystems, and edge computing architectures.

Familiarity with generative AI, advanced analytics, and intelligent automation.

Expertise in platform‑based business models and engineering centres of excellence.

Preferred Competencies

Ability to drive innovation and emerging technology adoption within telecom operations.

Strong risk management and governance capabilities.

Thought leadership in industry forums and technology evangelism.

Preferred Experience

Exposure to global telecom operators and multi‑country transformation programs.

Proven ability to scale engineering practices across distributed teams.

If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team via email at **********@infosys.com or call 1‑866‑472‑0935. Alternatively, you may indicate your preferred method of communication in your email, and someone will be in touch.

All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

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